PetCoach Ask a vet online 24/7

Name: PetCoach Ask a vet online 24/7
Rating: 3.59 (1288 reviews)
Author: Petco

By: Petco

Get health, nutrition or behavior advice about your dog or cat from trusted vets

This app was removed from Google Play Store on 2025-05-05

Features & Capabilities

PetCoach is a leading online veterinary advice platform offering quick, reliable answers from certified US veterinarians, dog trainers, and pet nutritionists. Whether you need health tips, behavior guidance, or nutrition advice for your dog, cat, or other pets, PetCoach has you covered 24/7 with expert support.

Easily search thousands of vet-verified Q&As or submit your own questions anytime. PetCoach also features hundreds of vet-authored articles on pet wellness, behavior, and care, making it an essential resource for responsible pet owners. Please note, PetCoach supplements but does not replace in-person veterinary care or emergency services.

User Growth & Download Statistics

App Community

By:

Petco

Downloads:

104,585

Rating:

3.59

(1,288)

Version:

2.6.8 Last updated: 2022-09-28

Creation date:

2015-03-05

Email:

in*****@petcoach.co

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2025-05-05

Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Petco

Google Play Store

https://play.google.com/store/apps/details?id=co.petcoach

Email:

in*****@petcoach.co

Website:

http://www.petcoach.co

User Reviews

Users value the app for providing timely, expert veterinary advice, helping them save money and address urgent pet health issues. However, many are dissatisfied with recent changes requiring payment for all questions, delays in response times, app stability problems, and reduced usability features. The removal of the free question option and inconsistent search results also frustrate users, impacting overall satisfaction.

Pros

Provides quick and helpful veterinary advice for pets, including emergency situations.
Offers a free option to ask questions or access a large archive of answers.
Accessible 24/7, useful when local vets are unavailable.
Helps save money by avoiding unnecessary vet visits.
Reliable responses from actual veterinarians and specialists.

Cons

Free question option has been removed, now requiring payment for any question.
Long response times after paying, sometimes exceeding promised timeframes.
App crashes and has usability issues (e.g., typing box covered by blank rectangle).
Paid sessions start timer upon payment, resulting in paying while waiting for answers.
Search function is not intuitive and often returns unrelated results.

Recent reviews

Great app. I love knowing that I can use this app if I have a question about my pets. Edit: this app helped save my baby chick's life. I had a chick that suddenly became paralyzed and unable to walk. I spoke with a vet on here and she recommended that on top of the things I was already trying to add vitamin d and was able to tell me that my chick had a vitamin deficiency. Almost immediately my little chick started recovering and now she just started laying eggs. So grateful for this service!

As*****, 2022-08-27

Used to be good, but now I can no longer find an easy way to ask a free question. If it's still offering free questions it should be easier to find, if not, then that is really sad. Vets in my area are only available for very small windows of time and this used to help me get through stuff until they opened for minor ailments and doubts. If you can afford it tho, it's a good app.