Reviews of Crypto.com: Buy BTC, ETH & CRO

By: Crypto Technology Holdings Limited

List of user reviews and ratings for Crypto.com: Buy BTC, ETH & CRO

Total ratings

4.41 (Rating count: 687,431)

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Review summary

Users cite a mix of reliability and security with the app, noting it is generally user-friendly and has solid security. However, repeated issues across reviews include trouble logging in or accessing accounts, frequent freezes and sluggish performance, staking activation delays, and difficulties moving funds or withdrawing (often with fees). Customer support appears inconsistent. Overall, pros focus on usability and safety, while major cons center on access, performance, staking, and withdrawal friction.

Pros

It just works
Super user friendly and great security
Solid, beginner-friendly interface for non-coders
Decent customer service
Generally solid app for most users

Cons

Frequent freezes and slow performance
Account access issues (can't log in / locked out / spinning wheel)
Staking activation delays or inability to unstake
Difficulties moving funds or withdrawing (with fees)
Inconsistent or unhelpful customer support

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User Reviews

Recent rating average: 2.30

All time rating average: 4.41

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1% (425)

Date	Author	Comment
2026-06-24	Do*****	Misleading company with high fees. In app trading face a "spread" fee of around 2-3%. And despite claiming "0% foreign exchange fees" when paying for their upgraded plan, you still get hit with a 1.5% fee due to the MasterCard/Visa fees. If they were more honest and up front I wouldn't have an issue with this. But this because they aren't, this company costs their customers money
Misleading company with high fees. In app trading face a "spread" fee of around 2-3%. And despite claiming "0% foreign exchange fees" when paying for their upgraded plan, you still get hit with a 1.5% fee due to the MasterCard/Visa fees. If they were more honest and up front I wouldn't have an issue with this. But this because they aren't, this company costs their customers money
2026-06-24	Cy*****	Easy to use App. I love it.
Easy to use App. I love it.
2026-06-24	Br*****	great
great