LeanChat

LeanChat consolidates customer messages from multiple Facebook Pages and LINE Official Accounts into a single inbox, eliminating the need for support teams to switch between apps and preventing message loss.

• Aggregate messages from all channels — Messages from all pages and OAs are in a single list, sorted by real-time.
• Respond from one place — Type replies in LeanChat and send them to customers via Messenger or LINE.
• Instant notifications — New messages pop up on mobile, and non-urgent conversations can be muted.
• Teamwork — Invite team members to collaboratively manage the same inbox.
• Send images — Receive and send images with customers within the chat.

Requires a LeanChat account and an invitation to the business workspace.
Developed by LeanLabs Co., Ltd.