Reviews of Exam Preparation: Live Classes

By: Gradeup App

List of user reviews and ratings for Exam Preparation: Live Classes

Total ratings

4.11 (Rating count: 802,027)

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Review summary

User feedback centers on two poles: the app's value for practice and learning (positive) versus pervasive functional problems (login failures, app not opening) and reputational concerns after BYJU'S acquisition. Several reviews accuse the app of fraud or non-renewal of services, and urge removal from the Play Store. Overall, repeated login issues and post-acquisition decline are the most mentioned points, with a minority noting historical strengths before the takeover.

Pros

Good for practice
Good learning experience
Historically strong mock test platform (Gradeup) before BYJU'S acquisition

Cons

Persistent login/authentication issues; frequent 'something went wrong' errors preventing sign-in
App not opening or not functioning / crashes
Quality decline after BYJU'S takeover
Fraud allegations and calls for removal from Google Play Store due to perceived scams
Long-standing outages with months-long login problems

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User Reviews

Recent rating average: 1.90

All time rating average: 4.11

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70% (128)

Date	Author	Comment
2026-08-18	Su*****	i forgot the password in my tablet given by byjus for UPSC preparation. but it only has "factory reset" option, meaning, I'd lose the details in the tablet. i tried logging in back in my mobile, but I'm unable to do that i tried contacting the available numbers but was unable to contact any of those. i don't know what to do, so I'm commenting here, hoping at least I'd get a response here.
i forgot the password in my tablet given by byjus for UPSC preparation. but it only has "factory reset" option, meaning, I'd lose the details in the tablet. i tried logging in back in my mobile, but I'm unable to do that i tried contacting the available numbers but was unable to contact any of those. i don't know what to do, so I'm commenting here, hoping at least I'd get a response here.
2026-08-11	Di*****	login mhi hota h
login mhi hota h
2026-08-10	om*****	does not open app
does not open app
2026-08-02	ma*****	this app was too good but now a days it doesn't work and not open app
this app was too good but now a days it doesn't work and not open app
2026-07-28	Mi*****	I'm unable to login. please help me how to login
I'm unable to login. please help me how to login
2026-07-27	ka*****	facing issue in login pls resolve it
facing issue in login pls resolve it
2026-07-24	An*****	Earlier I had a great experience but since Bijyus acquired it I have been facing login issues for almost 2 years.
Earlier I had a great experience but since Bijyus acquired it I have been facing login issues for almost 2 years.
2026-07-19	Ak*****	at the time of sign in facing issue. I am not able to use this app
at the time of sign in facing issue. I am not able to use this app
2026-07-16	Pr*****	I'm not able to register my number in the app,when i fill in my number it shows error. I literally tried 20+ times. I don't know what's wrong with it. Kindly fix this issue.
I'm not able to register my number in the app,when i fill in my number it shows error. I literally tried 20+ times. I don't know what's wrong with it. Kindly fix this issue.
2026-07-11	De*****	i wanna study for my ctet exam and i can't even login.. it says " something went wrong" whenever I try
i wanna study for my ctet exam and i can't even login.. it says " something went wrong" whenever I try