Reviews of SessionCloud SIP Softphone

By: SessionTalk Ltd

List of user reviews and ratings for SessionCloud SIP Softphone

Total ratings

3.60 (Rating count: 60)

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Review summary

User reviews of SessionCloud SIP Softphone reveal a mixed experience: many appreciate its call quality, call recording feature, and helpful support, often recommending it as a daily VOIP app. However, numerous users report frequent call drops, muted audio glitches requiring manual fixes, unreliable push notifications, and issues with the initial setup. Battery consumption is also a concern. Overall, while some find it very useful, stability and usability need improvement.

Pros

Good voice quality and call experience
App works well with no glitches for some users
Call recording feature is appreciated
Support is responsive and helpful
Useful and recommended as a VOIP app

Cons

Calls often crash or disconnect unexpectedly during conversations
App frequently stops calls or mutes audio requiring manual intervention
Push notifications and call reliability issues persist
High battery usage reported
Difficulties progressing past the initial setup screen for some users

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User Reviews

Recent rating average: 2.90

All time rating average: 3.60

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267% (8)

Date	Author	Comment
2025-01-10	Al*****	Still crashes, push not reliable, phone calls crash after 1 min
Still crashes, push not reliable, phone calls crash after 1 min
2024-12-03	Bo*****	Stops call in the middle of conversation, call keeps going on but it is like somebody put me on mute, i need to press mute and unmute to resume the call, it seems to cut every 20 seconds. Sometimes i need to do it multiple times during a call! Very unconvenient!
Stops call in the middle of conversation, call keeps going on but it is like somebody put me on mute, i need to press mute and unmute to resume the call, it seems to cut every 20 seconds. Sometimes i need to do it multiple times during a call! Very unconvenient!