Reviews of SessionCloud SIP Softphone

By: SessionTalk Ltd App

List of user reviews and ratings for SessionCloud SIP Softphone

Total ratings

3.60 (Rating count: 62)

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Review summary

User reviews of SessionCloud SIP Softphone reveal a mixed experience: many appreciate its call quality, call recording feature, and helpful support, often recommending it as a daily VOIP app. However, numerous users report frequent call drops, muted audio glitches requiring manual fixes, unreliable push notifications, and issues with the initial setup. Battery consumption is also a concern. Overall, while some find it very useful, stability and usability need improvement.

Pros

Good voice quality and call experience
App works well with no glitches for some users
Call recording feature is appreciated
Support is responsive and helpful
Useful and recommended as a VOIP app

Cons

Calls often crash or disconnect unexpectedly during conversations
App frequently stops calls or mutes audio requiring manual intervention
Push notifications and call reliability issues persist
High battery usage reported
Difficulties progressing past the initial setup screen for some users

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User Reviews

Recent rating average: 2.90

All time rating average: 3.60

Upgrade to see all 22 reviews

36% (8)

Date	Author	Comment
2025-01-10	Al*****	Still crashes, push not reliable, phone calls crash after 1 min
Still crashes, push not reliable, phone calls crash after 1 min
2024-12-03	Bo*****	Stops call in the middle of conversation, call keeps going on but it is like somebody put me on mute, i need to press mute and unmute to resume the call, it seems to cut every 20 seconds. Sometimes i need to do it multiple times during a call! Very unconvenient!
Stops call in the middle of conversation, call keeps going on but it is like somebody put me on mute, i need to press mute and unmute to resume the call, it seems to cut every 20 seconds. Sometimes i need to do it multiple times during a call! Very unconvenient!
2024-06-15	va*****	Muito bom
Muito bom
2024-01-21	Mi*****	Not made for business. Cannot see the team and who is online. Transferring a call is a nightmare. 3CX is much better.
Not made for business. Cannot see the team and who is online. Transferring a call is a nightmare. 3CX is much better.
2022-10-23	St*****	Simple but confusing. Rarely worked right. Have to upload contacts to it. Really frustrating to use. Finally got rid of it.
Simple but confusing. Rarely worked right. Have to upload contacts to it. Really frustrating to use. Finally got rid of it.
2022-07-07	*****	No incoming calls since last update.. I guess that's one way to fix the incoming caller ID issue
No incoming calls since last update.. I guess that's one way to fix the incoming caller ID issue
2022-04-16	De*****	Decent app. Needs an updated UI. Something more modern. Other works well! Push notifications could be optimized as well.
Decent app. Needs an updated UI. Something more modern. Other works well! Push notifications could be optimized as well.
2021-09-01	Th*****	Couldn't start
Couldn't start
2021-06-11	Na*****	Great app and support. Try it
Great app and support. Try it
2020-11-20	Ts*****	Good
Good