CIT Citizen

Experience a smarter way to interact with your city! Citizen App is a modular, all-in-one mobile platform designed to bridge the gap between citizens and waste collection service providers. Whether you need to schedule a waste pickup or report an issue, managing your urban life is now just a few taps away.

Key Features
• Waste Collection Requests: Schedule household or bulky waste pickups at your convenience. Select your address, choose an available date, and track the collection process in real-time.
• Complaints & Suggestions: Voice your concerns or share your ideas instantly. Attach photos and location data to your reports and monitor every step of the resolution process.
• Service Points Map: Find the nearest recycling centers or waste drop-off points.
• News & Announcements: Stay informed! Receive real-time notifications about important updates regarding the progress of your reports, see the news, and service changes.
• Address Management: Save and manage multiple locations (home, office, etc.) for faster service requests.

Why Use Citizen App?
• Total Transparency: No more "black box" processes. View the status of every request and complaint from submission to resolution.
• Efficiency: Skip the phone calls and emails. Access services 24/7 through a user-friendly mobile interface.
• Accountability: Rate the services you receive. Our evaluation loop ensures your feedback directly contributes to service improvements.
• Download the Citizen App today and take an active role in building a cleaner, more organized community!