Reviews of United Cooperative Assurance

By: United Cooperative Assurance - UCA

List of user reviews and ratings for United Cooperative Assurance

Total ratings

2.00 (Rating count: 184)

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Review summary

Users overwhelmingly report poor experiences with the United Cooperative Assurance app, citing frequent technical failures, complicated and slow procedures, poor customer service, and difficulties submitting claims. However, one user did note very fast payment processing for insurance claims. Overall, the app is viewed as outdated, buggy, and not user-friendly, leading to frustration and poor satisfaction.

Pros

Very fast insurance claim payment processing reported by one user.

Cons

App frequently does not work or is slow, with system outages and registration issues.
Poor user experience and interface design, with overcomplicated processes and bugs.
Customer service is unresponsive and unhelpful, with unresolved complaints and issues.
Claim submission process is confusing and often requires visiting offices in person.
App has issues with activation codes, password reset, and cannot be used effectively by non-Saudis.

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User Reviews

Recent rating average: 1.80

All time rating average: 2.00

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233% (14)

Date	Author	Comment
2025-01-28	Ki*****	Good
Good
2025-01-16	Sa*****	لا أجد الكلمات المناسبة لوصف سوء هذا التطبيق والذي يمثل واحدة من أكبر وأقوى الشركات، وكأنه مشروع فاشل لطالب في الثانوية. لم أجد أقل من النجمة
لا أجد الكلمات المناسبة لوصف سوء هذا التطبيق والذي يمثل واحدة من أكبر وأقوى الشركات، وكأنه مشروع فاشل لطالب في الثانوية. لم أجد أقل من النجمة