Reviews of Shelly Smart Control

By: Shelly Group App

List of user reviews and ratings for Shelly Smart Control

Total ratings

2.77 (Rating count: 6,905)

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Review summary

The Shelly Smart Control Android app is praised for being complete and easy to use with multiple Shelly devices, but multiple reviews report stability and reliability issues (crashes, blank screens), widget unreliability, privacy concerns and mandatory online accounts, device discovery/add problems, and a cluttered UI requiring more tutorials.

Pros

Complete and well-made app
Easy to use for users with limited IoT experience
Supports managing multiple Shelly devices from one app

Cons

Frequent app crashes or blank/white screen on launch
Widgets are unreliable or don't reflect device state
Forced online account/licensing and privacy concerns, reducing local control
Device discovery/adding failures and inconsistent connections (cannot add new devices; some devices never connect)
Cluttered and non-intuitive UI with limited guidance and tutorials

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User Reviews

Recent rating average: 2.10

All time rating average: 2.77

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49% (109)

Date	Author	Comment
2026-08-14	Se*****	why are we not having joy with this app?😫😤😡🤬
why are we not having joy with this app?😫😤😡🤬
2026-08-05	Vi*****	con mandar un Tiket a soporte me lo solucionaron en solo horas. muy agradeciod
con mandar un Tiket a soporte me lo solucionaron en solo horas. muy agradeciod
2026-08-05	Wo*****	after update not able to add device on android auto.
after update not able to add device on android auto.
2026-08-02	Sa*****	I like my devices itself, but Shelly has very bad security practises. I can set my device to work via Zigbee by using a combination of buttons. Unknown to me it turns out it still keeps bluetooth enabled for anyone to connect too. You then have to use this app, which is a mess on its own, to first connect to Bluetooth and WiFi, before you can disable it again, with the device saying it'll enable Bluetooth at anytime it thinks it's needed?!?!?!???? This is insane.
I like my devices itself, but Shelly has very bad security practises. I can set my device to work via Zigbee by using a combination of buttons. Unknown to me it turns out it still keeps bluetooth enabled for anyone to connect too. You then have to use this app, which is a mess on its own, to first connect to Bluetooth and WiFi, before you can disable it again, with the device saying it'll enable Bluetooth at anytime it thinks it's needed?!?!?!???? This is insane.
2026-08-01	Ed*****	app not working in android auto.
app not working in android auto.
2026-07-31	Ti*****	dreadful unable to connect , I believe I have wasted my money
dreadful unable to connect , I believe I have wasted my money
2026-07-28	Yu*****	The app stops seeing cloud-enabled devices after router reboot, even though devices are still visible on local WiFi, which makes the app useless.
The app stops seeing cloud-enabled devices after router reboot, even though devices are still visible on local WiFi, which makes the app useless.
2026-07-26	Cr*****	Took a little learning, but once I understood how the app works, my automations were simple to set up and device control seems to work pretty smoothly.
Took a little learning, but once I understood how the app works, my automations were simple to set up and device control seems to work pretty smoothly.
2026-07-26	Ro*****	Da Android auto non funziona!!!
Da Android auto non funziona!!!
2026-07-26	Dá*****	Devices give you endless possibilities. However, the smart app is letting everything down. For example have a gate automation. On home wi-fi the gate is opened. Meantime the phone connects to Android auto. After going through the gate the wifi of the house obviously disconnects and 4G kicks in. The app errors out until closed and reopened on Samsumg S23 Ultra. Can reproduce consistently.
Devices give you endless possibilities. However, the smart app is letting everything down. For example have a gate automation. On home wi-fi the gate is opened. Meantime the phone connects to Android auto. After going through the gate the wifi of the house obviously disconnects and 4G kicks in. The app errors out until closed and reopened on Samsumg S23 Ultra. Can reproduce consistently.