Reviews of Shelly Smart Control

By: Shelly Group App

List of user reviews and ratings for Shelly Smart Control

Total ratings

2.77 (Rating count: 6,815)

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Review summary

The Shelly Smart Control Android app is praised for being complete and easy to use with multiple Shelly devices, but multiple reviews report stability and reliability issues (crashes, blank screens), widget unreliability, privacy concerns and mandatory online accounts, device discovery/add problems, and a cluttered UI requiring more tutorials.

Pros

Complete and well-made app
Easy to use for users with limited IoT experience
Supports managing multiple Shelly devices from one app

Cons

Frequent app crashes or blank/white screen on launch
Widgets are unreliable or don't reflect device state
Forced online account/licensing and privacy concerns, reducing local control
Device discovery/adding failures and inconsistent connections (cannot add new devices; some devices never connect)
Cluttered and non-intuitive UI with limited guidance and tutorials

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User Reviews

Recent rating average: 2.10

All time rating average: 2.77

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49% (104)

Date	Author	Comment
2026-07-26	De*****	Works great
Works great
2026-07-23	Ма*****	Issues connecting the Oppo X3 watch running WearOS-6.0/(Android 16), the app fails to add widgets and fails to transfer the ON/OFF options. The Android app with the new look is great 👍 😎
Issues connecting the Oppo X3 watch running WearOS-6.0/(Android 16), the app fails to add widgets and fails to transfer the ON/OFF options. The Android app with the new look is great 👍 😎
2026-07-22	An*****	Works no more on Galaxy Watch Ultra, uninstalled and reinstalled, still nothing. Updates should improve functionality, not destroy it.
Works no more on Galaxy Watch Ultra, uninstalled and reinstalled, still nothing. Updates should improve functionality, not destroy it.
2026-07-21	To*****	The devices are good but the schedule option is honestly painful to understand. Needs a simple sunrise to sunset option or if that already exists it really needs some better wording.
The devices are good but the schedule option is honestly painful to understand. Needs a simple sunrise to sunset option or if that already exists it really needs some better wording.
2026-07-21	An*****	For anyone experiencing issues with Android Auto, I recommend clearing the app data/cache. It worked for me, and I can now add devices to the car
For anyone experiencing issues with Android Auto, I recommend clearing the app data/cache. It worked for me, and I can now add devices to the car
2026-07-19	ar*****	það verður að vera hægt að skipta um net þjónustu án þess að þurfa að fara í alla pungana og endursetja It must be possible to change network services without having to go through all the hoops and reinstall.
það verður að vera hægt að skipta um net þjónustu án þess að þurfa að fara í alla pungana og endursetja It must be possible to change network services without having to go through all the hoops and reinstall.
2026-07-18	Da*****	I can no longer open the app because it says "Shelly failed to load. Make sure you have stable internet connection and enough free storage space!". I have a perfectly working internet connection and 800GB free storage space on my phone. Clearing the cache, reinstalling the app all doesn't help. I can no longer control my own home. This is unacceptable. No more Shelly for me.
I can no longer open the app because it says "Shelly failed to load. Make sure you have stable internet connection and enough free storage space!". I have a perfectly working internet connection and 800GB free storage space on my phone. Clearing the cache, reinstalling the app all doesn't help. I can no longer control my own home. This is unacceptable. No more Shelly for me.
2026-07-18	De*****	app no longer works. Pre-existing widgets do, but the app won't load.
app no longer works. Pre-existing widgets do, but the app won't load.
2026-07-15	Ia*****	rubbish bloatware
rubbish bloatware
2026-07-14	J *****	the app doesnt work with android auto or wear os.
the app doesnt work with android auto or wear os.