GuestAssist by NewBook Android

GuestAssist by NewBook

By: NewBook
Enhance your stay with our partner properties.
GuestAssist by NewBook ▶
GuestAssist by NewBookGuestAssist by NewBookGuestAssist by NewBook

Features & Capabilities

GuestAssist by NewBook provides you with everything you need for a seamless stay experience. Book accommodation, add-ons, find directions and more at thousands of partner properties.
Top features:
- View reservation details
- See account balance
- Make payments
- Make another reservation
- Book add-ons before you arrive or during your stay
- Get directions to and around a property
- Book an Uber
- View Wi-Fi details
- Check the weather
- Find local attractions and events
- Read a digital compendium
- Contact the property

Additional features coming shortly:
- Stay extensions
- Check in and out
- Room upgrades
- Late checkout
- Log a maintenance issue
- Chat with NEW.B.I.E, our artificial intelligence guest assistant

Please note: you must already have a reservation at a NewBook-powered property in order to use the GuestAssist App.

User Growth & Download Statistics

App
By:
NewBook
Downloads:
25,851
Rating:
1.50
(33)
Version:
1.2.1 Last updated: 2021-11-15
Creation date:
2018-12-03
Email:
su*****@guestassist.app
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Data ingested on:
2025-02-09
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
NewBook
Google Play Store
https://play.google.com/store/apps/details?id=cloud.newbook.guestassist
Email:
su*****@guestassist.app
Website:
https://www.guestassist.app

User Reviews

Pros
  • Cute and easy to use app!
  • Very handy app! Made it so easy for me to keep track of my booking and plan my stay before arriving.
  • Made my trip much more convenient, very helpful and easy to use.
  • Awesome app lets me manage my bookings from heaps of hotels and holiday parks I've stayed at.
  • Made my stay so much easier, I was able to pay my account, chat with the staff and get directions to nearby attractions all through the app!
Cons
  • Multiple users unable to log in with their phone numbers.
  • Issues with QR code scanning functionality.
  • Users report the app sending login texts but not receiving them.
  • Frequent app malfunctions and poor performance after updates.
  • Difficulty adding credit card details and processing payments.
Recent reviews
app doesn't work, unable to login with phone number. Doesn't send text message but but show it did.
by Ry*****, 2024-08-04
App has failed to work from the beginning, multiple reinstals/fix attempts. Probably best be labeled a scam app.
by Je*****, 2024-04-12
not working at all. It's asking to scan QR code or tap, when you tap nothings happening. Such an annoying app.
by Ha*****, 2024-01-24
View all user reviews ›

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