Bichanu

Um timer simples que muda as cores dos itens na lista de atendimentos da plataforma Opa! chat.

What is Bichanu?

Bichanu is a Chrome extension named 'Bichanu' that provides a simple timer to change the colors of items in the Opa! chat's customer service list. The extension assigns different colors to indicate the priority of each item, such as green for new messages, gray for items with the 'do not close' tag, red for items that can be closed due to inactivity, and more. Additionally, it manages an inactivity flow by sending notifications and automatically closing items within specific time intervals. With Bichanu, you can enhance your customer service experience and improve efficiency.

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Stats

By: Wilton Ribeiro

View on Chrome Web Store

Users: 99 ▼ -4

Rating: 5.00 (1)

Version: 1.1 (Last updated: 2022-04-11)

Creation date: 2021-12-16

Risk impact: Very low risk impact

Risk likelihood: Low risk likelihood

Manifest version: 3

Permissions:

activeTab
scripting

Size: 16.55K

Email: wi*****@gmail.com

Stats date:

Chrome-Stats Rank

# 65387 ▼ 696

Other rankings

#29027 in Workflow & Planning ▼ 55

Other platforms

Not available on Firefox

Not available on Edge

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Summary

Analyze keywords

Cores de acordo com prioridade

Preto => Atendimento selecionado no momento Verde => Cliente mandou mensagem Cinza => Atendimento com a tag "não encerrar" Vermelho => Atendimentos que podem ser finalizados por inatividade Amarelo => Atendimentos que podem devem receber o aviso de inatividade Azul => Atendimentos dentro do tempo limite de resposta

Fluxo inatividade

20 minutos para enviar o aviso de inatividade (atendimento em amarelo) 10 minutos após aviso encerrar por inatividade (atendimento em vermelho)