ZKB Access

Name: ZKB Access
Rating: 4.1666665 (8995 reviews)
Author: Zürcher Kantonalbank

By: Zürcher Kantonalbank

ZKB Access is the security procedure for eBanking from Zürcher Kantonalbank.

Features & Capabilities

ZKB Access is an official app that offers a secure and convenient way to log in to Zürcher Kantonalbank's eBanking services. It enhances security by splitting authentication across two channels: your smartphone or tablet and the eBanking platform. New customers can easily complete identification from home or at bank branches using ID scanning and video selfie features. The app prioritizes flexibility and security, ensuring trusted access to your banking information.

Additional details and FAQs about ZKB Access can be found at www.zkb.ch/access-faq. This solution streamlines customer onboarding and access procedures while maintaining stringent security standards for online banking.

User Growth & Download Statistics

App Privacy & Security

By:

Zürcher Kantonalbank

Downloads:

375,270 671

Rating:

4.17

(8,995) 51 new ratings

Version:

6.6.1 Last updated: 2026-06-09

Version code:

2811089

Creation date:

2017-06-11

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.HIDE_OVERLAY_WINDOWS Moderate risk
android.permission.ACCESS_WIFI_STATE Low risk
android.permission.INTERNET Low risk
android.permission.NFC Low risk
android.permission.POST_NOTIFICATIONS Low risk
android.permission.USE_BIOMETRIC Low risk

Size:

51.12MB

Email:

on*****@zkb.ch

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-05

Compare stats and ranking:

Ranking

# 112,966 ▼ 179

Other platforms

ZKB Access (v6.6.1)

4.90

(206)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Zürcher Kantonalbank

Google Play Store

https://play.google.com/store/apps/details?id=ch.zkb.digipass

Email:

on*****@zkb.ch

Website:

http://www.zkb.ch

User Reviews

ZKB Access app is valued for its secure second-factor authentication and device management features. However, many users face critical issues with account setup, QR code scanning, and frequent bugs that hinder login and payment confirmations. The app also raises security concerns for lacking biometric protections and is criticized for poor integration with main banking apps. Compatibility and performance problems such as GrapheneOS support and high battery drain further impact user experience. While some praise the seamless functionality when the app works, overall reliability and usability remain problematic for many users.

Pros

Provides a second factor authentication that is more secure than mTAN (SMS-based codes).
Allows registering multiple devices and supports device change/addition functionality.
When functioning properly, the app works flawlessly and supports seamless e-banking login.
Customer service and bank reputation are regarded positively by some users.
The app aligns with security needs better than SMS-based solutions.

Cons

Account setup and QR code scanning often fail or get stuck, preventing login.
Requires use of a separate app for authentication rather than integrating into main banking app, causing usability complaints.
Security concerns as the app lacks biometric authentication, allowing anyone with the phone to access the account.
Incompatibility with certain operating systems like GrapheneOS, leading to app failures.
The app consumes excessive battery, likely due to camera usage in the background.

Recent reviews

Account setup fails constantly due to some error, even though all steps are marked as successfully completed. This is very opaque and makes the app unusable for me, as the only alternative offered is to visit a branch office.