Date	Author	Comment
2025-01-28	Da*****	App often crashes. I can't verify my identity because of that.
App often crashes. I can't verify my identity because of that.
2024-12-03	Mo*****	Money is missing that i sent to this app.
Money is missing that i sent to this app.
2023-06-07	Ph*****	I tried to top up money with my credit card or Google pay This option even thought available, is not working
I tried to top up money with my credit card or Google pay This option even thought available, is not working
2022-04-12	G *****	Does not work with Neon! I wanted to connect my Neon ac..but there is no option to do so, even if Neon claim that we can connect our Neon ac in Sonect.
Does not work with Neon! I wanted to connect my Neon ac..but there is no option to do so, even if Neon claim that we can connect our Neon ac in Sonect.
2021-09-25	St*****	I need to re-register after every withdrawal. And right now, when I need cash, it doesn't work at all...
I need to re-register after every withdrawal. And right now, when I need cash, it doesn't work at all...
2021-04-14	Ch*****	Everytime i want to use sonect, i have to reconnect it to my bank account in a complicated way that takes more time vs finding an ATM. What a pain that Sonect's USP is being neutralized like that....
Everytime i want to use sonect, i have to reconnect it to my bank account in a complicated way that takes more time vs finding an ATM. What a pain that Sonect's USP is being neutralized like that....
2021-04-10	Ma*****	Prompts user to reconnect bank account every time. Struggles with biometric authentication (better turn it off). The only way to reliably make the app work is to wipe data and do a fresh setup for every withdrawal. Unreliable.
Prompts user to reconnect bank account every time. Struggles with biometric authentication (better turn it off). The only way to reliably make the app work is to wipe data and do a fresh setup for every withdrawal. Unreliable.
2021-03-20	Ju*****	Stürzt bei den Nachrichten immer ab.
Stürzt bei den Nachrichten immer ab.
2021-03-04	Ke*****	The app is not usable, whenever you try to withdraw money the app times out and logging in doesn't work. Contacted support by email about 2 weeks ago, no answer. Update: E-Mail was in Spam folder (sorry), Support reacted quickly after my response but their IT needs to further check... So far so good
The app is not usable, whenever you try to withdraw money the app times out and logging in doesn't work. Contacted support by email about 2 weeks ago, no answer. Update: E-Mail was in Spam folder (sorry), Support reacted quickly after my response but their IT needs to further check... So far so good
2021-01-15	Sa*****	Dein Kumpel hat kein Sonect-Konto? Kein Problem. Schicke ihm den gewünschten Betrag per SMS auf sein Smartphone. Er kann den erhaltenen Code in jedem unserer Partner-Shops zeigen, um Bargeld zu erhalten. Schnell und sicher.!!!!!! VON WEGEN, SONECT ZWINGT DICH DAZU IHRE APP RUNTERZULADEN UM GELD ABZUHEBEN, UND WENN DU KEINE SCHWEIZER IBAN HAST KANNST NICHTS MACHEN, DAS GELD DAS DIR GESENDET WURDE KANNST DU NICHT ABHEBEN!!! DER SUPPORT REAGIERT NICHT, NICHT EINE TELEFON NUMMER FUNTIONIERT!!
Dein Kumpel hat kein Sonect-Konto? Kein Problem. Schicke ihm den gewünschten Betrag per SMS auf sein Smartphone. Er kann den erhaltenen Code in jedem unserer Partner-Shops zeigen, um Bargeld zu erhalten. Schnell und sicher.!!!!!! VON WEGEN, SONECT ZWINGT DICH DAZU IHRE APP RUNTERZULADEN UM GELD ABZUHEBEN, UND WENN DU KEINE SCHWEIZER IBAN HAST KANNST NICHTS MACHEN, DAS GELD DAS DIR GESENDET WURDE KANNST DU NICHT ABHEBEN!!! DER SUPPORT REAGIERT NICHT, NICHT EINE TELEFON NUMMER FUNTIONIERT!!

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