very good idea but rather weak execution: - payment issues - prizing - technical issues - wet saddles (would be fixed easily - slipping saddles - dislocated saddles - stopping batteries - high unavailability ratio
Overview
Features & Capabilities
User Growth & Download Statistics
- By:
- PubliBike AG
- Downloads:
- 196,792
- Rating:
- 1.64 (1,044)
- Version:
- 1.108.1 Last updated: 2026-02-18
- Version code:
- 142
- Creation date:
- 2018-06-21
- Publisher country:
CH
- Permissions:
- android.permission.ACCESS_FINE_LOCATION Very high risk
- android.permission.READ_PHONE_STATE Very high risk
- android.permission.BLUETOOTH Moderate risk
- android.permission.BLUETOOTH_ADMIN Moderate risk
- android.permission.BLUETOOTH_CONNECT Moderate risk
- android.permission.BLUETOOTH_SCAN Moderate risk
- android.permission.ACCESS_ADSERVICES_AD_ID Low risk
- android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk
- android.permission.INTERNET Low risk
- android.permission.POST_NOTIFICATIONS Low risk
- android.permission.ACCESS_FINE_LOCATION Very high risk
- Size:
- 46.19MB
- Email:
- fe*****@publibike-service.ch
- Website:
- Privacy policy:
- Full description:
- See detailed description
- Source:
- Google Play Store
- Data ingested on:
- 2026-04-13
- Compare stats and ranking:
- PubliBike (Zone 2) vs PubliBike Velospot (Zone 3)
- PubliBike (Zone 2) vs PubliBike Velospot
- PubliBike (Zone 2) vs BLS Mobil: Public transport
Contact the developer
Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
- Developed by:
- PubliBike AG
- Google Play Store
- https://play.google.com/store/apps/details?id=ch.publibike.app
- Email:
- fe*****@publibike-service.ch
- Website:
- https://www.publibike.ch
User Reviews
Users appreciate the app's concept and e-bikes, especially the flexible, eco-friendly transport option and Google Maps integration. However, many Android users face significant unlocking issues, unreliable bike availability data, and poorly maintained bikes with low battery. Customer service is reportedly unresponsive, with frustrating subscription changes and billing problems. Despite its potential and some positive experiences, the app currently struggles with technical and operational reliability.
Pros
- Great concept with well-designed e-bikes that provide flexibility for short trips.
- Useful for finding nearby stations and checking bike availability easily.
- Integration with Google Maps enhances navigation and trip planning.
- Provides an alternative to public transport, especially in hilly cities.
- Good for spontaneous bike usage, helping decide between bike or public transport on the fly.
Cons
- Frequent difficulties unlocking bikes via the app, especially on Android devices, often requiring multiple attempts or workarounds.
- Bikes are often not fully charged, sometimes leading to interrupted rides.
- Lack of accurate or real-time bike availability information in the app, causing mismatches between app data and actual bike presence.
- Poor communication and service from customer support, including unresolved issues and lack of compensation follow-up.
- Subscription model changes led to unexpected charges without user consent or clear notification.
Recent reviews
Die Bikes sind gut, aber das nützt oft nichts denn das Ausleihsystem funtioniert sehr unzuverlässig. Sprich es kommt häufig vor, dass man ein Velo gar nicht ausleihen kann. Jedes Mal, wenn man dem Kundendienst anruft, heisst es, dass grad ein Update stattfinden würde. Summa summarum: Gut gemeint, schlecht umgesetzt. Update Mai 2021, nach neuestem Update: Leider keine erkennbare Verbesserung. Update '25: funktioniert stabiler aber gibt trotzdem noch Situationen wo eine ganze Station nicht oeffnet
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