Reviews of local.ch: booking platform

By: Swisscom Directories AG

List of user reviews and ratings for local.ch: booking platform

Total ratings

4.08 (Rating count: 21,398)

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Review summary

Users praise the app’s caller identification and search results when it functions, and many miss the older simpler interface. The most mentioned problems are frequent crashes, unreliable phone-number lookups, a disruptive recent redesign (slow/cluttered/feature loss), and a dangerous bug that overlays or freezes the phone during/after calls, often forcing reboots.

Pros

Accurate/handy caller identification and phone-number lookup when it works
Generally good search results and useful for finding businesses/ATMs (pre-update)
Previously simple and reliable interface — many users liked the older version
At least once developers fixed a server/500 error quickly

Cons

Frequent crashes and force-closes (startup and runtime) reported by multiple users
Phone-number lookup often returns no results or is unreliable
Recent UI/update caused major regressions: slower, cluttered, removed useful features
Serious bug where the app overlays or freezes the phone during/after calls, sometimes requiring a reboot

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User Reviews

Recent rating average: 1.50

All time rating average: 4.08

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31% (22)

Date	Author	Comment
2025-10-08	Bo*****	pretty useless. everytime i put in a phone number, it shows 0 results.
pretty useless. everytime i put in a phone number, it shows 0 results.
2025-05-08	Ro*****	has no relevance, phone lookup not working anymore
has no relevance, phone lookup not working anymore
2025-04-03	Ma*****	Ever since the last update, the app draws over everything when doing a lookup and the screen is mostly blocked. If opening the settings is possible, force-stopping the app resolves the issue. Uninstalled for now.
Ever since the last update, the app draws over everything when doing a lookup and the screen is mostly blocked. If opening the settings is possible, force-stopping the app resolves the issue. Uninstalled for now.