Reviews of ALDI SUISSE MOBILE

By: ALDI International Services SE & Co. oHG App

List of user reviews and ratings for ALDI SUISSE MOBILE

Total ratings

3.69 (Rating count: 251)

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Review summary

Multiple users report significant issues with the app failing to update or install, being reduced to a mere link to the website, and requiring repeated logins. The app often cannot display usage data properly and has camera problems affecting sim card activation. While a few users describe it as good or excellent, the majority express frustration with the lack of improvements and app functionality.

Pros

Some users find the app good or excellent in general

Cons

App update fails to install or update, including uninstall-install issues
App has become essentially a wrapper or link to a website without added functionality
Users need to log in every time; app doesn't remember login credentials
App displays errors or fails to display used data and minutes
Camera functionality issues prevent sim card registration/activation

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User Reviews

Recent rating average: 1.60

All time rating average: 3.69

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63% (12)

Date	Author	Comment
2024-12-19	Pe*****	The app cannot be updated anymore.
The app cannot be updated anymore.
2024-12-19	Ki*****	Your devs must be asleep: since a user advised early November 2024 that the app update will not install, the situation is unchanged. Wonder if anyone from Aldi Mobile reads this, and if they do, then they need to go back to customer service school.
Your devs must be asleep: since a user advised early November 2024 that the app update will not install, the situation is unchanged. Wonder if anyone from Aldi Mobile reads this, and if they do, then they need to go back to customer service school.
2024-12-16	Do*****	Deplorable quality app - always displays error that cannot show used data. Recent app update is not able to install. Tried to uninstall and reinstall, but this fails also - so I ended up without this app at all. It needs some real improvements, seriously
Deplorable quality app - always displays error that cannot show used data. Recent app update is not able to install. Tried to uninstall and reinstall, but this fails also - so I ended up without this app at all. It needs some real improvements, seriously
2024-12-11	Le*****	Update failed. Tried to uninstall and now unable to install again. Also fails
Update failed. Tried to uninstall and now unable to install again. Also fails
2024-10-12	Ba*****	App is apparently unable to track how many minutes I have used up from my Abo International. Shockingly nor the website neither the operator was able to answer that simple question. Also getting random messagges xD Compared to German Aldi talk both the app and the service itself seems to be very disappointing... going to regret I think
App is apparently unable to track how many minutes I have used up from my Abo International. Shockingly nor the website neither the operator was able to answer that simple question. Also getting random messagges xD Compared to German Aldi talk both the app and the service itself seems to be very disappointing... going to regret I think
2024-10-01	Do*****	What for an app that links to the website, which doesn't even remember the login credentials?
What for an app that links to the website, which doesn't even remember the login credentials?
2024-09-19	Aj*****	what's the point of an app if it redirects to a web page?!
what's the point of an app if it redirects to a web page?!
2024-09-15	Fo*****	Last update broke the app completely, it's just a startscreen with to links to the website, where you need to login everytime, completely useless app now.
Last update broke the app completely, it's just a startscreen with to links to the website, where you need to login everytime, completely useless app now.
2024-09-14	Za*****	The new version is not an app it's a link and totally useless. I downgraded back to the old one.
The new version is not an app it's a link and totally useless. I downgraded back to the old one.
2023-04-18	ST*****	Excellent
Excellent