Service Desk Pleasant Lawyer

Quickly go to a Service Desk record by number or two-word phrase from the omnibox

What is Service Desk Pleasant Lawyer?

Service Desk Pleasant Lawyer is a Chrome extension designed for easy access to records in Citrix GoToAssist Service Desk. It allows you to quickly search for records by their number or a unique two-word phrase from the omnibox. With its intuitive functionality, you can navigate to specific records effortlessly.

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Extension stats

This extension was removed from Chrome Web Store on 2023-12-04

By: Mogest Industries

Users: 35

Rating: 5.00 (3)

Version: 0.6.2 (Last updated: 2016-09-26)

Creation date: 2016-09-25

Risk impact: Low risk impact

Risk likelihood: High risk likelihood

Manifest version: 2

Permissions:

storage

Size: 13.64K

Other platforms

Not available on Firefox

Not available on Edge

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Extension summary

Analyze keywords

Use this extension with Citrix GoToAssist Service Desk to quickly to go a record. From the omnibox (also known as the address bar) you can specify a record number. For example, entering "b 1234" will display record #1234.

You can also enter a "record phrase", a unique two-word phrase that's easier to remember than the number. For example, entering "b loose goose" will take you to record #200.

You find out what the record phrase is for a given record number by looking next to the record number on the Service Desk web site.

User reviews

I am white.

Kevin Pillay, 2020-03-19

This is really useful for me. I like to plan out my next day tasks and always include the two words. Though I've had to explain to coworkers what the purpose of the phrases on my agenda are for.