SMOU - Mobility Services

Name: SMOU - Mobility Services
Rating: 3.34 (22732 reviews)
Author: Ajuntament de Barcelona

By: Ajuntament de Barcelona App

Mobility in Barcelona and the metropolitan area: pay at parking meters, taxis…

Overview

Google Play Store

Downloads

1,208,886 ▲ 5.22K

Data as of 2026-08-09

Rating:

3.34 +128

(22,732)

Version:

6.14.2

Last updated: 2026-07-21

Ranking

#60,549 ▲ 45

Overall

Features & Capabilities

SMOU is Barcelona's all-in-one mobility app for the metropolitan area. It lets you book taxis, pay blue-zone parking meters, locate parking spots, track electric charging, and manage resident parking—all from your phone.

It also covers bike-sharing, carsharing, and motosharing, plus public transport timetables and route planning for the metro, tram, buses, and trains. Move easily, move better with SMOU.

User Growth & Download Statistics

App Navigation & Mapping Payments

By:

Ajuntament de Barcelona

Downloads:

1,208,886 5.22K

Rating:

3.34

(22,732) 128 new ratings

Version:

6.14.2 Last updated: 2026-07-21

Version code:

2026072117

Creation date:

2019-01-30

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.WRITE_SETTINGS High risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_ADSERVICES_AD_ID Low risk
android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk

Size:

277.66MB

Email:

at*****@bsmsa.cat

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-08-09

Compare stats and ranking:

Ranking

# 60,549 ▲ 45

Other platforms

SMOU - Mobility Services (v6.14.2)

4.20

(653)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Ajuntament de Barcelona

Google Play Store

https://play.google.com/store/apps/details?id=cat.bcn.smoubcn

Email:

at*****@bsmsa.cat

Website:

https://smou.cat

Publisher Change History

2026-02-21: mo*****@bcn.cat to at*****@bsmsa.cat

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User Reviews

User reviews show a mixed picture: several praise support and note improvements, but recurring problems dominate. The app is slow and crashes, bikes are often unavailable or fail to unlock, the UI is considered bloated and hard to use, identity verification and login can fail, and reporting incidents is cumbersome with server issues. A few users also mention high data usage. Overall, reliability and usability need substantial work, despite strong support and some positive service feedback.

Pros

Excellent customer support
App improvements recently with new features
Overall good service
Positive sentiment from some users (e.g., 'very good', good service)

Cons

Very slow performance and crashes
Bike availability and reliability issues (never bikes available, bikes not unlocking, stations empty)
Poor UX/UI design (bloated UI, hard to use)
Identity verification and login problems (DNI/ID recognition failures and frequent logouts across devices)
Inadequate incident reporting and intermittent server issues (hard to report faults quickly; server down)

Recent reviews

The app said to not forget to end my ticket when I finished parking but the app is freezing and I can't have any access to the application which means that I pay another hour for no reason at all.