SMOU - Mobility Services

Name: SMOU - Mobility Services
Rating: 3.34 (22303 reviews)
Author: Ajuntament de Barcelona

By: Ajuntament de Barcelona

Mobility in Barcelona and the metropolitan area: pay at parking meters, taxis…

Features & Capabilities

SMOU is Barcelona's all-in-one mobility app for the metropolitan area. It lets you book taxis, pay blue-zone parking meters, locate parking spots, track electric charging, and manage resident parking—all from your phone.

It also covers bike-sharing, carsharing, and motosharing, plus public transport timetables and route planning for the metro, tram, buses, and trains. Move easily, move better with SMOU.

User Growth & Download Statistics

App Navigation & Mapping Payments

By:

Ajuntament de Barcelona

Downloads:

1,189,981 3.40K

Rating:

3.34

(22,303) 111 new ratings

Version:

6.13.1 Last updated: 2026-06-29

Version code:

2026062918

Creation date:

2019-01-30

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.WRITE_SETTINGS High risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_ADSERVICES_AD_ID Low risk
android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk

Size:

277.60MB

Email:

at*****@bsmsa.cat

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-12

Compare stats and ranking:

Ranking

# 60,531 ▼ 79

Other platforms

SMOU - Mobility Services (v6.13.1)

4.20

(623)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Ajuntament de Barcelona

Google Play Store

https://play.google.com/store/apps/details?id=cat.bcn.smoubcn

Email:

at*****@bsmsa.cat

Website:

https://smou.cat

Publisher Change History

2026-02-21: mo*****@bcn.cat to at*****@bsmsa.cat

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User Reviews

User reviews show a mixed picture: several praise support and note improvements, but recurring problems dominate. The app is slow and crashes, bikes are often unavailable or fail to unlock, the UI is considered bloated and hard to use, identity verification and login can fail, and reporting incidents is cumbersome with server issues. A few users also mention high data usage. Overall, reliability and usability need substantial work, despite strong support and some positive service feedback.

Pros

Excellent customer support
App improvements recently with new features
Overall good service
Positive sentiment from some users (e.g., 'very good', good service)

Cons

Very slow performance and crashes
Bike availability and reliability issues (never bikes available, bikes not unlocking, stations empty)
Poor UX/UI design (bloated UI, hard to use)
Identity verification and login problems (DNI/ID recognition failures and frequent logouts across devices)
Inadequate incident reporting and intermittent server issues (hard to report faults quickly; server down)

Recent reviews

meritorio que en la era de la IA se pueda hacer una aplicación tan lenta, torpe, y que falle con tantísima frecuencia. no sé cuánto cobran los desarrolladores, pero no se lo merecen

Al*****, 2026-07-02

No entiendo por qué ahora todas las bicicletas eléctricas tienen una luz roja, es imposible. Los frenos no funcionan, las ruedas están desinfladas, no sé para qué estoy pagando a estas alturas.

Ry*****, 2026-06-30

Siusplau revertiu el canvi de les icones de parades del mapa de bicing de la ultima actualització. Abans podia veure nombre de bicis mecaniques, electriques, i places lliures nomes amb el icona de la parada. Ara fins que no fas molt zoom al mapa els icones no indiquen res, i quan ho acaben indicant nomes diuen nombre de bicis, no donen info de les places lliures, has de clicar el icona i consultar-ho. Funcionava molt millor abans.