SMOU - Mobility Services

Name: SMOU - Mobility Services
Rating: 3.34 (21869 reviews)
Author: Ajuntament de Barcelona

By: Ajuntament de Barcelona

Mobility in Barcelona and the metropolitan area: pay at parking meters, taxis…

Features & Capabilities

SMOU is Barcelona's all-in-one mobility app for the metropolitan area. It lets you book taxis, pay blue-zone parking meters, locate parking spots, track electric charging, and manage resident parking—all from your phone.

It also covers bike-sharing, carsharing, and motosharing, plus public transport timetables and route planning for the metro, tram, buses, and trains. Move easily, move better with SMOU.

User Growth & Download Statistics

App Navigation & Mapping Payments

By:

Ajuntament de Barcelona

Downloads:

1,179,538 2.37K

Rating:

3.34

(21,869) 132 new ratings

Version:

6.11.1 Last updated: 2026-05-13

Version code:

2026031300

Creation date:

2019-01-30

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.READ_MEDIA_AUDIO High risk
android.permission.READ_MEDIA_IMAGES High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.WRITE_SETTINGS High risk
com.google.android.gms.permission.AD_ID Moderate risk

Size:

254.80MB

Email:

at*****@bsmsa.cat

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-16

Compare stats and ranking:

Ranking

# 60,469 ▲ 609

Other platforms

SMOU - Mobility Services (v6.12.2)

4.30

(594)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Ajuntament de Barcelona

Google Play Store

https://play.google.com/store/apps/details?id=cat.bcn.smoubcn

Email:

at*****@bsmsa.cat

Website:

https://smou.cat

Publisher Change History

2026-02-21: mo*****@bcn.cat to at*****@bsmsa.cat

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User Reviews

User reviews show a mixed picture: several praise support and note improvements, but recurring problems dominate. The app is slow and crashes, bikes are often unavailable or fail to unlock, the UI is considered bloated and hard to use, identity verification and login can fail, and reporting incidents is cumbersome with server issues. A few users also mention high data usage. Overall, reliability and usability need substantial work, despite strong support and some positive service feedback.

Pros

Excellent customer support
App improvements recently with new features
Overall good service
Positive sentiment from some users (e.g., 'very good', good service)

Cons

Very slow performance and crashes
Bike availability and reliability issues (never bikes available, bikes not unlocking, stations empty)
Poor UX/UI design (bloated UI, hard to use)
Identity verification and login problems (DNI/ID recognition failures and frequent logouts across devices)
Inadequate incident reporting and intermittent server issues (hard to report faults quickly; server down)

Recent reviews

nunca cargan las estaciones. no entiendo cómo siguen actualizandoa app y cada vez es peor. nunca cargan las estaciones!

Na*****, 2026-06-02

Unfortunately, the latest version of the Smou app is a big downgrade in terms of UX, for Bicing. As some others have mentioned, with the previous versions it was easy to see the availability of electric and mechanical bikes at the stations, but not anymore. The new interface requires a lot of extra clicks and navigation to see the availability of bikes. This is a classical example of enshittification; where you take something that works well and make it worse.