List of user reviews and ratings for Casa: Bitcoin & Crypto Wallet
Total ratings
4.73 (Rating count: 361)
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Review summary
Pros
- Strong emphasis on self-custody and security
- User-friendly setup and management of cold storage multisig
- Offers custodial level support while maintaining non-custodial principles
- Convenient recovery options even if phone or password is lost
- Overall positive experience with app functionality
Cons
- Frequent app downtimes and issues with notifications during updates
- Average customer support with unresolved login and access problems
- Concerns regarding the app's stability and potential loss of funds
- Confusion regarding payment processing through partners leading to negative experiences
- Requests for improvements in app functionality and user experience
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User Reviews
Recent rating average: 3.10
All time rating average: 4.73
Upgrade to see all 22 reviews
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-10 | Taking self custody seriously and giving me safety, security and comfort | ||
| Taking self custody seriously and giving me safety, security and comfort | |||
| 2024-11-27 | Self-custody benefits with custodial level support, love using Casa | ||
| Self-custody benefits with custodial level support, love using Casa | |||
| 2024-08-11 | The app is constantly down. If they update the app, there is no email or notification. If you want someone consistent, stable, and communicative that you can trust, that will keep your btc secure, I can tell you this company is probably not it. You will always be worried about losing your btc. I can tell you this has never gotten better over years of dealing with them. | ||
| The app is constantly down. If they update the app, there is no email or notification. If you want someone consistent, stable, and communicative that you can trust, that will keep your btc secure, I can tell you this company is probably not it. You will always be worried about losing your btc. I can tell you this has never gotten better over years of dealing with them. | |||
| 2024-02-05 | OK, but you can find yourself locked out of your funds when the app fails and support is very average. | ||
| OK, but you can find yourself locked out of your funds when the app fails and support is very average. | |||
| 2023-10-27 | Ur casa is kaka, cuz when I tried to sign up, it says error, plus I don't have that kind of money, so I know it's a scam right away. | ||
| Ur casa is kaka, cuz when I tried to sign up, it says error, plus I don't have that kind of money, so I know it's a scam right away. | |||
| 2023-05-27 | I was using an unused android phone to keep casa wallet at home off primary phone Incase phone is stolen. AFTER updates I can no longer access casa on older phone i have used for last couple years. This is terrible. | ||
| I was using an unused android phone to keep casa wallet at home off primary phone Incase phone is stolen. AFTER updates I can no longer access casa on older phone i have used for last couple years. This is terrible. | |||
| 2023-02-27 | The best and easy solution to secure your funds, while keeping full control. | ||
| The best and easy solution to secure your funds, while keeping full control. | |||
| 2022-11-28 | You want it to work good. You hope it works good. I think it works pretty good. | ||
| You want it to work good. You hope it works good. I think it works pretty good. | |||
| 2022-03-21 | The good: rapid resolution of app error that prevented password resets. The bad: new error won't let me login on app but can login online. Conclusion: why should I trust a company that can't release functional software with a digital coin? I like the business model in theory but have had repeat issues with basic function of app. | ||
| The good: rapid resolution of app error that prevented password resets. The bad: new error won't let me login on app but can login online. Conclusion: why should I trust a company that can't release functional software with a digital coin? I like the business model in theory but have had repeat issues with basic function of app. | |||
| 2021-11-20 | Upset about support for ln and BTC nodes version 1 being dropped | ||
| Upset about support for ln and BTC nodes version 1 being dropped | |||
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