TOLO - Buen Café

TOLO saves you time: order ahead, pay in the app, and pick up at the bar. ☕️📲⚡️ Consistent specialty coffee drinks, no lines.

What you can do
• 📍 Browse the always-updated menu by location.
• ✨ Customize drinks (size, milk, sweetness, ice, extras).
• 🕒 Order for pickup upon arrival or on the go.
• 💳 Pay securely within the app.
• ⭐️ Earn points and redeem rewards.
• ❤️ Save favorites, repeat orders, and view your order history.
• 🔔 Get notified when your order is ready.

How it works
1️⃣ Choose the location and build your drink.
2️⃣ Pay in the app with your preferred method.
3️⃣ Go straight to the bar: Say your name or show the code and skip the lines.

Rewards 🎁
• Earn points for every purchase made in the app.
• Check your balance in real time and redeem them for available benefits.
• Occasional promotions and bonuses based on season or select products.

Operational Advantages 🚀
• ⏱️ Less waiting: Orders ready upon arrival.
• ✅ Accuracy: Clear customizations for repeatable drinks.
• 📈 Constant flow: Better experience during peak hours.
• 🧾 Transparency: See price, estimated preparation time, and details before paying.

For Frequent Users
• ♻️ One-tap reordering from history or favorites.
• 🔕 Configurable notifications for "order ready" and new arrivals.
• 💳 Payment methods saved for checkout in seconds.

Privacy and Security 🔒
• Payment processed through providers with commercial standards.
• Notification control in System and App Settings.
• Help Center available in the app for clarification.

Availability 📍🌐
• Applies to participating locations. Menu, prices, and promotions may vary by location and date.
• Internet connection required to browse the menu and pay.

Helpful Suggestions 💡
• Activate notifications to know when your drink is ready.
• Save your favorite combinations to order even faster.
• Check the estimated preparation time before confirming your order.

Support 🛟
Questions about a charge, order, or points? Write to us from the Help menu in the app and we'll help you.