ReviewBooster

In the fast-paced world of business today, online reviews can make or break your brand's image. Welcome to Review Booster, your secret weapon for skyrocketing your online presence. We understand the power of positive reviews on platforms like Google My Business and Facebook, and we're here to help you harness it like never before. Get ready to take control of your reputation, supercharge your credibility, and leave a lasting impression on your customers. With Review Booster, the spotlight is on you, and success is just a click away! 🚀✨

The service allows you to...
a) Measure the customer satisfaction after every transaction.
b) Identify and contact dissatisfied customers BEFORE they post a negative review
c) Display a badge on your website highlighting your excellent reputation.

Here is how the service and our application work:

Once the transaction with your customer is complete, open the app. Enter the contact details of the person to contact then choose the method to use to contact them. Three options are offered: email, text or a personalized call (eg: Hello Mr. Smith). We will communicate with your customer to find out their level of satisfaction. An automatic follow-up can be made to customers who have not responded to the initial request.

Customers who give you a perfect rating will immediately be invited to share their satisfaction on your Google and/or Facebook page. We use a very innovative approach to encourage them to do so. This method will be introduced to you during the initial demonstration.

All other customers are invited to specify, in writing or by leaving a voice message, the element(s) to be improved. In all cases, you will receive by email: the overall score awarded with the written and/or verbal suggestions obtained.

When a customer gives you an overall rating below your established minimum threshold, you will be immediately notified by text message. By acting quickly with this dissatisfied person, you will be able to defuse the situation BEFORE they publish a negative review on social networks, thus damaging your company's online reputation.

All the very positive reviews received from your customers on Google and Facebook will automatically appear on your website without any action on your part. These reviews will definitely help create a good first impression and gain the trust of your potential customers.

Finally, with the application, you will have access to advanced statistics, for the period of your choice. You will be able to see the evolution of your customer satisfaction level in order to offer the best customer experience.