Reviews of Crédito Agrícola

By: Crédito Agrícola

List of user reviews and ratings for Crédito Agrícola

Total ratings

2.96 (Rating count: 6,948)

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Review summary

Reviews are mixed: many praise the bank and service when the app works, but updates have caused widespread reliability issues. Recurrent themes are device compatibility after updates, biometric login failures, app crashes, and slow support. Users desire greater stability, continued compatibility with devices, and more responsive customer support. Overall sentiment is positive when functional, but reliability and support concerns dominate.

Pros

Overall app and bank are regarded as very good or excellent when it functions.
Excellent customer service and generally good service.
Friendly and helpful staff.
Loyal users view the bank as among the best (e.g., 'best bank ever').

Cons

Post-update device compatibility issues and inability to access accounts (app often not compatible after updates).
Slow or unresponsive customer support (difficulty getting help/answers).
Biometric login stops working after updates (login reliability declines).
App stability problems and crashes during critical actions (e.g., online purchases) leading to a unusable experience.

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User Reviews

Recent rating average: 1.80

All time rating average: 2.96

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241% (41)

Date	Author	Comment
2026-05-17	Pu*****	The bank is very good and the staff is also very good but one problem I faced is that I no longer live in the city where I had opened the account. The staff of the city where I live now says that if you want to get a credit card then you will have to go to the same branch where your account was opened but that branch is 250 km away. I should have some solution for this, everything else is fine.
The bank is very good and the staff is also very good but one problem I faced is that I no longer live in the city where I had opened the account. The staff of the city where I live now says that if you want to get a credit card then you will have to go to the same branch where your account was opened but that branch is 250 km away. I should have some solution for this, everything else is fine.
2026-05-01	AR*****	very bad few days it works now it not working.
very bad few days it works now it not working.
2026-04-16	im*****	in my mobile the app isn’t working right now.. but before It was worked
in my mobile the app isn’t working right now.. but before It was worked