Reviews of Royal Canadian Mint

By: Royal Canadian Mint | Monnaie royale canadienne

List of user reviews and ratings for Royal Canadian Mint

Total ratings

3.94 (Rating count: 80)

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Review summary

Many users find the Royal Canadian Mint app slow, unresponsive, and frustrating due to repeated login requirements, order submission errors, and disappearing collections after updates. However, it serves as a useful tool for coin collectors to track and browse collections and place orders, often performing better than the website on mobile devices.

Pros

App allows users to keep track of their coin collections and browse for new pieces.
Ordering coins and sets is easy, with helpful customer service if issues arise.
App works better than the actual website on phones for some users.
Useful for coin collectors or for buying collectible gifts.

Cons

App is extremely slow and often laggy, especially when loading order history or logging in.
Users are frequently logged out and must re-enter credentials every time, as login credentials are not saved.
App frequently fails to process orders, displaying errors like 'Problem submitting your order'.
Recent app updates caused disappearance of collections and missing items, frustrating users.
Key features like searching circulation coins were removed, and users cannot track orders through the app, limiting usability.

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User Reviews

Recent rating average: 1.40

All time rating average: 3.94

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55% (11)

Date	Author	Comment
2023-11-09	XI*****	Slow. Slow. Slow..... Take forever to load the order history. Terrible app.
Slow. Slow. Slow..... Take forever to load the order history. Terrible app.
2023-10-06	De*****	The app is very very slow when you log on to your account
The app is very very slow when you log on to your account
2023-06-21	Da*****	Even more useless than the website. I'm not sure why I'm surprised!
Even more useless than the website. I'm not sure why I'm surprised!
2023-06-13	An*****	Really poor app. Doesn't save login credentials, extremely slow. If you're logged in, the app is as good as a screenshot and doesn't respond. You need to log out and then the app somewhat works, albeit like a turtle. I guess it's really a monumental job to make this app for what happens to be the royal mint of a gigantic country. Alas!
Really poor app. Doesn't save login credentials, extremely slow. If you're logged in, the app is as good as a screenshot and doesn't respond. You need to log out and then the app somewhat works, albeit like a turtle. I guess it's really a monumental job to make this app for what happens to be the royal mint of a gigantic country. Alas!
2023-05-14	Ug*****	DO NOT BUY... Royal Mint is not an investment. It's only worth its weight in its metal content. A one ounce $150 dollar coin is only worth $35. It's a cash cow for Royal Mint and an automatic HUGE LOSS for the customer. Do not waste your hard earned money on this garbage. I learned the hard way. If you want to throw your money away, then give it to a greater cause.
DO NOT BUY... Royal Mint is not an investment. It's only worth its weight in its metal content. A one ounce $150 dollar coin is only worth $35. It's a cash cow for Royal Mint and an automatic HUGE LOSS for the customer. Do not waste your hard earned money on this garbage. I learned the hard way. If you want to throw your money away, then give it to a greater cause.
2023-02-02	An*****	This app sucks!! Won't stay logged in. It won't process my order now. "Problem submitting your order" and order was not sent.
This app sucks!! Won't stay logged in. It won't process my order now. "Problem submitting your order" and order was not sent.
2022-10-24	Al*****	Terrible! Doesn't load properly, can't change tabs or check my profile, doesn't keep me logged in, and when checking new releases you always have to sort by "newest released" or you'll see old products. This app redesign is an absolute nightmare. FIX THIS APP!
Terrible! Doesn't load properly, can't change tabs or check my profile, doesn't keep me logged in, and when checking new releases you always have to sort by "newest released" or you'll see old products. This app redesign is an absolute nightmare. FIX THIS APP!
2022-09-01	Je*****	New update is terrible, lost my collection, won't keep me logged in, have to enter email and passeword everytime, laggy, counter intuitive he old app was a thousand times better than this garbage, why release such a poorly developed version???
New update is terrible, lost my collection, won't keep me logged in, have to enter email and passeword everytime, laggy, counter intuitive he old app was a thousand times better than this garbage, why release such a poorly developed version???
2022-08-28	tr*****	New app is painful to try to get to work. Bring back the old app until glitches are fixed.
New app is painful to try to get to work. Bring back the old app until glitches are fixed.
2022-08-07	Co*****	I love this app but I also love the RCM and all their products
I love this app but I also love the RCM and all their products