LoyalTea Merchant

LoyalTea Merchant is the counter tool for cafés and restaurants running LoyalTea, the wallet-native loyalty platform. Scan a customer’s Google Wallet or Apple Wallet pass, award points or stamps, and redeem rewards — all in seconds, from the phone or tablet you already own.

No customer app to download. No proprietary hardware to lease. Your customers carry their loyalty card in the wallet they already use; your team runs the whole program from this app.

SCAN TO REWARD IN SECONDS
• Point the camera at the QR code on the customer’s wallet pass
• Or plug in a USB / 2.4G barcode scanner for hands-free speed at the counter
• Manual code entry as a fallback
• Instant confirmation with a one-tap undo window — mistakes are reversible

WALLET-NATIVE LOYALTY
• Works with Google Wallet and Apple Wallet passes — customers enroll from a QR code, no app install
• Points, stamp cards, one-time offers, and membership check-ins
• Balances update automatically on the customer’s pass

RUN THE PROGRAM FROM YOUR POCKET
• History — a day-by-day feed of every scan, redemption, and reversal, with filters and export
• Customers — searchable directory with balances and pass details
• Rewards — create and edit your reward catalog
• Insights — scans, revenue, new vs. returning customers, redemption trends, by-location breakdowns
• Settings — program rules, enrollment QR sharing, optional app lock (PIN or biometric), English/French

BUILT FOR THE COUNTER
• Frictionless scanning — no logins or PINs in the middle of a rush
• Optional app lock (PIN or biometric) keeps a counter device private; a separate merchant password protects management screens
• Anomaly detection flags suspicious scans without slowing down your regulars
• Fully bilingual: English and Québec French

FOR LOYALTEA MERCHANTS
LoyalTea Merchant is a business tool for the staff of participating merchants. Accounts are provisioned by LoyalTea — there is no in-app signup. To bring LoyalTea to your café or restaurant, visit loyaltea.ca or write to support@loyaltea.ca.

Built in Québec by Groupe Loyaltea inc.