FAHosp

With the steady growth of the Unified Health System and the changing complexity of public consultations, there is the importance of effective management of the resources of the health sector as well as the need for a qualified service to the user. Forward the changes in the healthcare market in recent years, the institutions seek to adopt quality programs that assist in the efficient management of processes using performance indicators as a way of measuring the efficiency of these services. Thus, the diagnostic assessment tools are important and necessary for the identification of non-conformities and opportunities for improvement aimed at guiding managers and health professionals in the search for strategies to optimize resources and improve quality. Thus, FAHosp tool was developed to equip the health teams in the institutional diagnosis and decision making to improve processes.