Reviews of Winker

By: Winker

List of user reviews and ratings for Winker

Total ratings

3.92 (Rating count: 3,313)

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Review summary

Winker is appreciated for its simplicity, ease of use, and practical utility in condominium management. Users praise the responsive and helpful customer support team. However, multiple reviews highlight issues with a confusing and unintuitive interface, occasional lag, and problems with certain features like visitor reservations and access key management. Users also suggest improvements such as adding favorites for keys and enabling a smartwatch version to increase convenience. Overall, while functional, the app could benefit from UI/UX enhancements and feature refinements.

Pros

App is simple, easy to use, and efficient.
Good customer support with responsive and attentive team.
Effectively fulfills its purpose for condominium management.
Some users find it practical and intuitive.
The app improves condominium management experience for residents.

Cons

User interface is confusing, not intuitive, and needs improvement.
App can be slow or laggy at times.
Some features, like visitor reservation module or access key management, have functionality issues or need enhancements.
App does not support convenient organization for multiple access keys (no favorites).
Lack of smartwatch version limits convenience for opening doors/gates.

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User Reviews

Recent rating average: 3.60

All time rating average: 3.92

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75% (3)

Date	Author	Comment
2024-05-02	Cl*****	Simple and efficient
Simple and efficient
2024-01-21	Ha*****	Horrible interface and laggy. I thought TownSq was bad, but Winker is far beyond horrible. You can barely log into it. Bad UI and awful UX.
Horrible interface and laggy. I thought TownSq was bad, but Winker is far beyond horrible. You can barely log into it. Bad UI and awful UX.