Oralia

Oralia is a 24/7 AI receptionist for dental clinics. It answers patients via WhatsApp, schedules appointments, sends reminders, manages electronic patient records, and frees up your team to focus on in-person care.

✦ INTELLIGENT WHATSAPP SERVICE
Oralia interacts with your patients like a trained secretary: it identifies the reason for contact, suggests real times from your schedule, confirms appointments, clarifies common questions, and automatically schedules when you need someone.

✦ REAL-TIME SCHEDULING
View each professional's schedule on a single screen. Appointment confirmations are received in real time, appointments don't conflict, and patients receive automatic reminders 24 hours in advance.

✦ COMPLETE ELECTRONIC MEDICAL RECORDS
Digital odontogram with history per tooth, anamnesis, treatment plan, clinical notes, and attachments. Everything organized by patient and accessible in seconds.

✦ AUTOMATED EMERGENCY FLOW
Patient in pain or emergency? Oralia identifies and sends an alert to qualified professionals to confirm appointments — directly through their WhatsApp. When someone accepts, the patient automatically receives the appointment time.

✦ AUTOMATIC RECALL AND NPS
Patients inactive for more than 6 months receive a return message; after each appointment, post-appointment NPS so you know the real satisfaction level.

✦ COMPLETE DASHBOARD FOR THE OWNER
Daily KPIs (appointments, no-shows, missed appointments), patient flow chart, professional ranking, monthly financials, birthdays of the week. All on one screen.

✦ MULTI-PROFESSIONAL
Each dentist in the clinic has their own schedule, specialties, and work hours. The AI ​​knows the entire team and directs the patient to the right professional.

✦ NATIVE NOTIFICATIONS
Receive a banner on your phone when a new patient sends a message, when an appointment is confirmed, or when an emergency requires your attention.

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FOR WHOM IT'S FOR:

• Dental clinic owners who want to provide excellent service without hiring more receptionists
• Receptionists who want to keep their WhatsApp organized and stop missing messages
• Dentists who want to focus on patient care and not on responding to patients

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HOW IT WORKS:

1. Register your clinic and professionals
2. Connect the clinic's WhatsApp Business number (Cloud API, Z-API or WAHA)
3. Oralia starts responding to messages automatically
4. You monitor through the app and take over conversations when you want

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PRIVACY AND SECURITY:

• Encrypted data in transit (TLS 1.3) and at rest
• Compliance with LGPD (Brazilian General Data Protection Law)
• Each clinic has its own isolated space (multi-tenant)
• You own the data — export and deletion upon request

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PRICE:
Monthly subscription starting at R$ 89/month with a 7-day free trial. No commitment required, cancel anytime. Payment is processed through the website (oralia.com.br); the app is a channel for using the platform.

Support: contato@oralia.com.br
Website: https://oralia.com.br