Neri Paciente

neri includes all the necessary modules to provide the patient with a complete journey in their out-of-hospital care, encompassing the four business pillars: Assistance, Operations, Administration and Sales.

Armed with the use of cutting-edge technologies such as Artificial Intelligence and concepts of flow (BPM), neri enables "end-to-end" patient care of their treatment, in a more efficient and humane way with the inclusion of prediction.

With a high-level data architecture, embedded in concepts of fluidity, flexibility and security, it enables information and access points to all those involved in patient treatment, respecting the applicable laws and regulations, such as the Medical Record Law and the LGPD , through the autonomy granted to the patient and/or his/her legal guardian to define who is allowed access to information, what privileges they have and for how long.

In this context, below are our modules and some examples of their functionality.

* EIC - INTEGRATED CUSTOMER EXPERIENCE
- Commercial management
- Opportunity Management
- Pre-Registration & Issuance of Commercial Proposals
- Contract management

* MARKETING MANAGEMENT
- Lead Capture
- Integration with Social Networks
- Campaigns (email marketing, Social Media)

* CUSTOMER RELATIONSHIP
- NPS
- Ombudsman
- Customer service
- Customer App (commercial, assistance, operational and financial information)
- Patient, Caregiver, Legal Guardian, Relatives, etc.

* PATIENT ATTRACTION
- Pre registration
- Mobile Assessment
- Pre-PAD
- Budget
- Integration with Computerized Agreements

* CCP - PATIENT CARE CENTER
- Management of Operational Activities
- Integrated resource management (Mat/Med, Diet, Oxygen,
Equipment, Furniture, etc) own and third parties
- Waste Management Programming
- Routing of teams, assistance and distribution
- Management of Occupation of Assistance Vehicles
- Operation App
- Management of Assistance Activities
- Routines of the Multidisciplinary Team
- Dynamic demands by the patient's condition
- Replacement of static documents by Activities
Adequate to care (Debureaucratization)
- Integration with the Agreement
- Management of Elective and Urgent Care
- Assistance App
- Advanced Inventory Management (Home)
- Confirmation of stock delivered with signature
- Bedside consumption check

* SCALE
- Human Resources Management (OWN)
- Equivalence to the REP (Ordinance 373 of 25.02.2011)
- Management of working hours and overtime (labor compliance)
- Optimization of travel costs (Route)
- Human Resources Management (THIRD PARTIES)
- Optimization of outsourced management
- Own system for integrated third parties
- Optimization in the allocation of teams
- Service Satisfaction Assessment

* TELEMEDICINE
- Integrated Virtual Assistance
- PEP
- Monitoring
- Demand Center

* ADMINISTRATIVE
- Management of Contract Rules
- Price list
- Systematization of Business Rules
(Extra-Contract Agreements)
- Package Management

*COMMAND CENTER
- BI
- Alerts
- Dashboards
- Central Management of Activities