ADMSmart

Mobile application for external technicians.

Recommended for companies that already have the Admcopy system and that need to make a service order available via application to the technician responsible for the service.


See how it works
With each new Service Order opened, your technician is notified and will be able to view your service list in real time according to the priority and service deadline determined by the administrator.

Even before traveling to the customer, your technician will be able to notify the customer via email, informing them that they are on their way.

To make your journey easier, you can also activate your GPS from the app to receive travel instructions to the customer.

When completing the service, it is necessary to fill in the write-off information, as well as: replaced parts, cause of the defect, final condition of the equipment and other information.

You can also record images of parts, photos of the final print quality, equipment configuration pages, etc…

In addition to all this ease, your customer will be able to approve the service, via digital signature on their smartphone, which in addition to reducing paper consumption, also contributes to the environment.

Main benefits
Reduction in fuel costs for unnecessary trips
Agility in customer service
Prevents technicians from traveling to the company to receive a service order
Easier to view equipment histories in the field.
Reduction of people involved in the service discharge process
Avoid delays in issuing work orders
Prevents typing errors and rework when service is dropped
Increases level of customer satisfaction.

Don't waste any more time to evolve!
Use the benefits of technology to benefit your business.