Hydra Extension

Hydra Extension

Hydra Extension - ACD Solution Based on WebRTC

Hydra Extension is a Chrome extension that offers a remote platform for contact centres. It is an ACD solution based on WebRTC technology, providing monitoring and control capabilities without requiring physical infrastructure, hardware, IP terminals, or SIP trunks.
Install from Chrome Web Store

Extension stats

Users: 58
-1
Version: 28.0.0 (Last updated: 2024-09-12)
Creation date: 2022-10-13
Risk impact: High risk impact
Risk likelihood:
Manifest version: 3
Permissions:
  • activeTab
  • tabs
  • background
  • unlimitedStorage
  • tabs
  • background
  • unlimitedStorage
Host permissions:
  • http://*/
  • https://*/
  • https://*.hubspot.com/*
  • https://app.hubspot.com/*
  • https://api.hubapi.com/*
Size: 57.78K

Other platforms

Not available on Android
Not available on Firefox
Not available on Edge
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Extension summary

your contact centre does not need to be tied to expensive physical infrastructure. Hydra, our ACD solution based on WebRTC technology, provides you with a remote platform through which agents can be monitored and controlled as if being in a traditional call centre, but when in fact no physical infrastructure is needed. WebRTC technology does not require any physical/fixed infrastructure, hardware, IP terminals nor SIP Trunks.

Extension safety

Risk impact

Hydra Extension requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.

Risk likelihood

Hydra Extension is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this extension.

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