Otter.ai: Record and transcribe meetings

Get a meeting assistant that records audio, writes notes, automatically captures slides, and generates summaries.

Total ratings

2.39 (Rating count: 44)

Review summary

Pros
  • Accurate transcription when it works
  • Time-saving for note-taking in meetings
  • Ability to identify speakers and summarize meeting notes
Cons
  • Extension often fails to work or is unreliable
  • New features have caused significant issues with functionality
  • Limited support for platforms outside of Zoom and Google Meet
Most mentioned
  • Extension does not work consistently with Chrome
  • Recent updates have made the plugin less reliable
  • Users express frustration over customer support and refund policies
These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.
See reviews for Otter.ai: Record and transcribe meetings on Chrome Web Store
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User reviews

Recent rating average: 1.60
All time rating average: 2.39
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Rating filters

5 star
14% (5)
4 star
14% (5)
3 star
0%
2 star
17% (6)
1 star
54% (19)
Date Author Rating Lang Comment
2024-12-13
Sorin Sava
en Doesn't work with Chrome. Nothing happens when meeting link is clicked or afterwards. No option to initiate transcription. As a result, I've used ActionPoint.ai for real-time transcription/translation.
2024-12-11
Marshall Tweed
en Documentation is garbage. Product does not work.
2024-12-05
Loza Abduselam
en still not working on Chrome.
2024-11-29
Jenny Sponton
en Does not work at all. Nothing happens with the extension. Back to manually recording on the otter.ai website.
2024-10-24
Sarah Rose Andrew
en Works about 30% of the time. When it does work, it's usually helpful. Worth the cost? Not with current lack of reliability. Sad I paid for a full year up front. ROI is meh.
2024-10-17
Jason smith
en Stopped working on chrome. Please fix asap!
2024-10-09
Stuart Hall
en Yup, Otter.ai has stopped working with Chrome as an extension. As a workaround I'm using the TechSmith Capture screen recorder, then uploading to Otter.ai manually until the issue is fixed.
2024-10-08
Stefano ROCCA
en is not working anymore with google chrome Version 129.0.6668.90
2024-10-08
Mateusz Dziedzic
en Plugin suddenly stopped working and doesn't pop up when starting Google Meet. I'm not sure if this is a latest update or something but it is virtually unusable now.
2024-09-27
Gary FLASKEGAARD
en wishe it would do phone calls for Mobile phones as i have a lot of phone calls i need notes from. other than that works great. great for meeting and such for keeping track of notes and events
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