Otter.ai: Record and transcribe meetings
Get a meeting assistant that records audio, writes notes, automatically captures slides, and generates summaries.
Total ratings
2.45
(Rating count:
42)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Identifies speakers and summarizes meetings well when working.
- Can be time-saving for organizing meeting notes.
- Great interface and functionality for transcribing in supported platforms.
Cons
- Does not work reliably on Chrome, often fails to start or stop recordings.
- Limited support for platforms other than Zoom and Google Meet.
- Poor customer service and lack of responsiveness.
- Concerns about legal issues related to automatic recording without consent.
Most mentioned
- Plugin stopped working or is unreliable.
- Need for support on more meeting platforms.
- Issues with the update affecting functionality.
- Customer service experiences are negative.
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User reviews
Recent rating average:
1.20
All time rating average:
2.45
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| Date | Author | Rating | Lang | Comment |
|---|---|---|---|---|
| 2024-12-13 |  | | en | Doesn't work with Chrome. Nothing happens when meeting link is clicked or afterwards. No option to initiate transcription. As a result, I've used ActionPoint.ai for real-time transcription/translation. |
| 2024-12-11 |  | | en | Documentation is garbage. Product does not work. |
| 2024-12-05 |  | | en | still not working on Chrome. |
| 2024-11-29 |  | | en | Does not work at all. Nothing happens with the extension. Back to manually recording on the otter.ai website. |
| 2024-10-24 |  | | en | Works about 30% of the time. When it does work, it's usually helpful. Worth the cost? Not with current lack of reliability. Sad I paid for a full year up front. ROI is meh. |
| 2024-10-22 |  | | en | Plugin stopped working a while ago, please fix asap. Otter used to be so good that we ended up relying on it heavily for automatic meeting transcripts, making this bug even more catastrophic. |
| 2024-10-17 |  | | en | Stopped working on chrome. Please fix asap! |
| 2024-10-09 |  | | en | Yup, Otter.ai has stopped working with Chrome as an extension. As a workaround I'm using the TechSmith Capture screen recorder, then uploading to Otter.ai manually until the issue is fixed. |
| 2024-10-08 |  | | en | is not working anymore with google chrome Version 129.0.6668.90 |
| 2024-10-08 |  | | en | Plugin suddenly stopped working and doesn't pop up when starting Google Meet. I'm not sure if this is a latest update or something but it is virtually unusable now. |
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