Securely save and fill unlimited passwords in your browser and sign in to sites faster.
Total ratings
2.37
(Rating count:
95)
Review summary
Pros
- Comes with the VPN service, so a good deal
- Works great once set up correctly
- Has potential for usability improvements in the future
Cons
- Autofill feature has been removed, causing frustration
- Problems with account creation and customer support responsiveness
- Extension often breaks or becomes unresponsive after VPN updates
- Confusing sign-up and login process appears to be a common issue
- Inadequate instructions and complicated setup are frustrating for users
Most mentioned
- Doesn't work or fails to function correctly
- Customer support is unhelpful and hard to reach
- Lacks features commonly found in other password managers
- Unreliable and confusing sign-in process
- Requires its own master password which confuses users
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User reviews
Recent rating average:
1.70
All time rating average:
2.37
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Date | Author | Rating | Lang | Comment |
---|---|---|---|---|
2024-12-27 | audrey laessig | en | I can't create an account. I've been trying to chat online since they proudly say they are available 24/7, guess what? Not true. The 'Chat With Us' call to action goes nowhere. I tried to send a message via the 'Contact US' button on the 'Can't create an account' pop up window. Guess what, it does not work. I had to search throughout the website to find another link that reopened a previous conversation that I add, and I asked another question, it's been 30mn and nobody answered. I consider myself a tech savvy person and all their instructions are pretty misleading and complicated whereas it does not need to be. I give them a couple of days before cancelling. | |
2024-12-19 | Orlando Alvarado | |||
2024-12-16 | John W | en | Just randomly stops working. Also get this on Firefox. For how much you are making it should be there. Get it together! | |
2024-12-16 | Richard Naumann | en | using Express VPN since more than 5 years, but now i have tried the Password Manager ExpressVPN Keys. I am sad to see that a successfull company puts out such a poor product. There are many competent Password Managers out there, did anybody check them out before you published yours ? Very disappointed | |
2024-12-08 | Emm J | en | Just renewed my subscription to ExpressVPN and decided to use Keys instead of Chrome PW Manager. I'm gobsmacked that there is no autofill facility - who doesn't offer that these days? I would not recommend this option to any new ExpressVPN user. To ExpressVPN - do better - this option is below par! | |
2024-12-05 | Tayfun Ekinci | tr | hiç bir işe yaramıyor beş para etmez | |
2024-11-28 | Frédéric Wicart | fr | ne marche pas! désolant cette extension | |
2024-10-30 | t u | en | LOL, i just got express keys with vpn, before that used Dashlane. I guess i have to switch back to Dashlane after VPN ends... dissapointing i also used express keys for autofill feature. | |
2024-10-29 | Roland Lawrence | en | Comes with the VPN service, so a good deal. However since google chrome did the v3 update, no more auto-fill. I wish expressVPN could have communicated this was going to happen a little better than being super quiet. Still preferred over keeping the passwords synced with chrome or apple keychain on their icloud. | |
2024-10-25 | Baltazar Arzate |
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