Reviews of Blank Street Coffee

By: Blank Street App

List of user reviews and ratings for Blank Street Coffee

Total ratings

4.29 (Rating count: 257)

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Review summary

Users appreciate Blank Street Coffee for its quality drinks, quick service, and friendly staff. However, the app suffers from significant issues including a buggy login process, frequent freezes and crashes, inability to complete checkout, and missing customization features. Delivery address input is also problematic. These technical problems hamper the otherwise positive coffee and pickup experience.

Pros

Great for ordering pick up with quick and easy service
Awesome and friendly staff providing great service
Menu is complete with various drink options
Favorite coffee brand and quality drinks like pistachio latte
Convenient app when it works properly

Cons

Login and sign-in process is buggy, often doesn't work or requires repeated attempts
App is frequently glitchy, freezes, or crashes making ordering difficult
Checkout process fails or doesn't proceed, preventing completion of orders
Customization options for drinks have been removed
No way to enter or proceed with delivery address, limiting delivery functionality

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User Reviews

Recent rating average: 4.00

All time rating average: 4.29

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43% (9)

Date	Author	Comment
2025-02-03	Ju*****	Best coffee ever!
Best coffee ever!
2024-11-10	Ro*****	login does not work, cannot check out
login does not work, cannot check out
2024-10-16	lo*****	Great for ordering pick up. Service is quick and easy!
Great for ordering pick up. Service is quick and easy!
2024-09-23	R *****	Let us favorite store so we don't have to find them everytime we change stores
Let us favorite store so we don't have to find them everytime we change stores
2024-09-14	Bi*****	My go-to Dunkin's on my way to work closed, now soon to be a Blank Street. Most of the negative reviews are because they have phones that suck for the app. I searched and am looking forward to it!
My go-to Dunkin's on my way to work closed, now soon to be a Blank Street. Most of the negative reviews are because they have phones that suck for the app. I searched and am looking forward to it!
2024-07-22	Al*****	The app seems to continue to lose features? All customization options are now gone for drinks
The app seems to continue to lose features? All customization options are now gone for drinks
2024-06-22	Sh*****	I wish there was a Blank Street in all neighborhoods. It's my absolute favorite coffee and chocolate croissants.
I wish there was a Blank Street in all neighborhoods. It's my absolute favorite coffee and chocolate croissants.
2024-06-14	No*****	Works orders go through menu is complete wish it let you repeat orders more easily
Works orders go through menu is complete wish it let you repeat orders more easily
2024-04-18	La*****	Awesome people working there, fast and great service, amazing pistachio latte! ♥️☕️💁🏾‍♀️❤️
Awesome people working there, fast and great service, amazing pistachio latte! ♥️☕️💁🏾‍♀️❤️
2024-04-11	Ad*****	The staff at Blank Street are wonderful and the app is really convenient when it DOES work but the last three times I've used it to buy food the shop is sold out of what I ordered when I arrive. Often the staff offer me a replacement but this results in getting a cheaper pastry or nothing at all and I've never gotten a refund for the difference. If this happened once I wouldn't mind but it adds up and after several times of this happening I won't be using this app to get food anymore.
The staff at Blank Street are wonderful and the app is really convenient when it DOES work but the last three times I've used it to buy food the shop is sold out of what I ordered when I arrive. Often the staff offer me a replacement but this results in getting a cheaper pastry or nothing at all and I've never gotten a refund for the difference. If this happened once I wouldn't mind but it adds up and after several times of this happening I won't be using this app to get food anymore.