BIMA DLINE AGENT

BIMA D.LINE Insurance Your Trusted Motor Insurance Agent in Kenya

BIMA D.LINE Insurance is a licensed insurance agent that buys motor insurance policies on your behalf from leading insurance firms across Kenya. Since 2013, we have helped thousands of drivers secure reliable, affordable, and comprehensive coverage. Our mobile app puts the power of insurance purchasing directly into your hands – fast, secure, and transparent.

How It Works

We act as your intermediary. Instead of dealing with multiple insurance companies, you simply provide your details once through our app, and we handle the rest. We collect your name, phone number, email address, government-issued ID, and KRA PIN. Using this information, we obtain quotes, verify your identity, purchase the best policy for your needs, and deliver your insurance certificate digitally – all within minutes.

Secure Biometric Login

Your security matters. That is why our app supports biometric authentication – fingerprint and facial recognition – directly on your device. This ensures that only you can access your insurance profile, make payments, or retrieve policy documents. Your biometric data is stored locally on your device or in encrypted form. We never share it with any third party unless required by law.

What We Collect and Why

- Full Name – to identify you on insurance policies
- Phone Number – for notifications, renewals, and claims support
- Email Address – to send policy documents and receipts
- Government ID – mandatory for insurance underwriting and KYC
- KRA PIN – required by Kenyan tax and insurance regulations
- Biometric data (fingerprint / face) – for secure login only

We do not collect anything beyond what is necessary to purchase insurance on your behalf. Your data is never sold.

Features at a Glance

- Buy motor insurance (private, commercial, PSV, boda boda) in under 3 minutes
- Compare quotes from multiple underwriters through our agent platform
- Store all policies digitally – no paperwork, no lost documents
- Biometric login for fast, secure access
- Get renewal reminders before your policy expires
- File claims assistance – we guide you through the process
- 24/7 customer support via phone and email

Our Mission

To offer peace of mind to Kenyan drivers through tailored insurance solutions that meet unique needs. Backed by experienced professionals, we prioritize customer satisfaction and ensure a smooth claims process when you need it most.

Our Core Values

- Customer Focus: You are at the heart of everything we do.
- Integrity: Honesty and transparency guide every decision.
- Excellence: Committed to delivering the best services and solutions.
- Innovation: Constantly evolving to meet your needs in a dynamic world.

Is BIMA D.LINE an Insurance Company?

No. We are a licensed insurance agent. That means we do not underwrite policies ourselves. Instead, we purchase insurance on your behalf from regulated insurance firms. This gives you access to competitive rates and multiple options without the hassle of contacting each company individually.

Data Protection and Your Rights

We fully comply with Kenyan data protection laws. You have the right to access, correct, or request deletion of your personal information. To exercise these rights, simply email support@bimadline.co.ke. We respond within 30 days.

Account Deletion

If you wish to stop using our services, you can request account deletion via email or through the app (if available). Upon verified request, we delete your personal information within 30 days, except where retention is required by insurance law or pending claims.

Contact Us

Phone: +254 700 300 003
Email: support@bimadline.co.ke

Download the BIMA D.LINE Insurance app today and experience motor insurance the smart way – fast, secure, and built for Kenyan drivers.

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