Reviews of Solidaris Wallonie

By: Solidaris Mutualité

List of user reviews and ratings for Solidaris Wallonie

Total ratings

2.71 (Rating count: 2,957)

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Review summary

Users praise the app's simplicity and useful appointment scheduling when it functions correctly. However, multiple reviews report persistent connection problems, especially with the Itsme authentication method, and issues following updates. Technical support is reportedly unresponsive, and the forced redirection from the mobile site to the malfunctioning app frustrates users. There is also a desire for additional features like document status tracking and appointment cancellation to improve usability.

Pros

Simple and effective when connection with Itsme works
The app allows connection via a code as an alternative to Itsme
The appointment scheduling feature is useful

Cons

Frequent connection issues, especially with Itsme authentication
The app often becomes unusable after updates
Technical support is unresponsive or unhelpful
Forced redirection from mobile site to the app which doesn't work properly
Lack of essential features such as tracking document submission status and appointment cancellation

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User Reviews

Recent rating average: 1.90

All time rating average: 2.71

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267% (8)

Date	Author	Comment
2024-12-24	ga*****	perfect app
perfect app
2024-06-19	Di*****	Simple, efficace. La connexion avec itsme se fait sans problème, ensuite un code permet de se connecter sans passer par itsme. Samsung A10
Simple, efficace. La connexion avec itsme se fait sans problème, ensuite un code permet de se connecter sans passer par itsme. Samsung A10