Reviews of RepublicMobile BB

By: RepublicBankLimited

List of user reviews and ratings for RepublicMobile BB

Total ratings

3.09 (Rating count: 107)

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Review summary

Users commonly report frequent app crashes and a complicated double login process causing lockouts. Navigation is often described as difficult due to poor interface design. Problems with receiving SMS codes delay verification, and transaction notifications are lacking. On the positive side, the app offers new features like local bank transfers that reduce ATM visits, and some users appreciate the app once they adapt to its layout. Users recognize it as a work in progress with expectations for updates and improvements.

Pros

New features allow transfer to any local bank with fast processing.
Facilitates reduced ATM visits due to transfers and features.
Some users find the app smooth and useful once navigated.
The app introduces functions expected from a modern banking app.
Positive anticipation for bug fixes and improvements with updates.

Cons

Frequent app crashes and unresponsiveness leading to frustration.
Double login process is cumbersome and can cause lockouts.
Poor user interface design making navigation difficult and unintuitive.
Issues with receiving SMS codes and OTPs affecting login and verification.
Lack of timely notifications about transactions and account changes.

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User Reviews

Recent rating average: 1.70

All time rating average: 3.09

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100% (11)

Date	Author	Comment
2025-02-03	My*****	Changed the access to the app with one day's notice. Gave no timely alternative solution. Completely oblivious to customer needs.
Changed the access to the app with one day's notice. Gave no timely alternative solution. Completely oblivious to customer needs.
2025-01-25	ca*****	Constant popups saying its not respondi
Constant popups saying its not respondi