Barceló Hotel Group

Name: Barceló Hotel Group
Rating: 2.7738094 (4275 reviews)
Author: Barceló Hotel Group

By: Barceló Hotel Group

All the information and a new way to communicate with our hotels

Features & Capabilities

Welcome to the Barceló Hotel Group App — your ultimate travel companion for a seamless and personalized hotel experience. Plan your trips effortlessly with easy bookings for rooms, services, restaurants, spa treatments, and more across renowned brands like Royal Hideaway, Barceló, Occidental, and Allegro.

Enhance your stay with exclusive perks available to "my Barceló Benefits" customers, including access to private areas and special offers. The app lets you reserve services in advance, explore local activities designed by experts, check hotel menus and event programs, and use online check-in for convenience. Navigate large resorts with digital maps and communicate directly with staff to organize events ranging from weddings to congresses.

Download the Barceló App now to unlock unforgettable moments and enjoy a tailored, comfortable stay wherever you travel with Barceló.

User Growth & Download Statistics

App Communication

By:

Barceló Hotel Group

Downloads:

772,890 3.95K

Rating:

2.77

(4,275) 2 new ratings

Version:

6.1.3 Last updated: 2026-05-06

Version code:

123

Creation date:

2013-09-18

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.SYSTEM_ALERT_WINDOW High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_WIFI_STATE Low risk
android.permission.FOREGROUND_SERVICE Low risk
android.permission.INTERNET Low risk

Size:

52.74MB

Email:

ap*****@barcelo.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-04

Compare stats and ranking:

Ranking

# 77,361 ▼ 83

Other platforms

Barceló Hotel Group (v6.1.3)

4.40

(375)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Barceló Hotel Group

Google Play Store

https://play.google.com/store/apps/details?id=barcelo.app

Email:

ap*****@barcelo.com

Website:

http://www.barcelo.com

User Reviews

Overall, user feedback indicates the Barceló Hotel Group Android app is unreliable and hard to use. The most common problems are login/authentication failures, inability to access or manage bookings (especially upcoming reservations), and problematic payment flows, including Google Pay. Many users report the app freezes, fails to load, or won't install on their devices. Several reviews note missing or nonfunctional features (amenities access, room service) and a lack of timely support from Barceló. There are few app-specific positives; most feedback focuses on persistent technical issues that degrade the user experience.

Pros

Cons

Repeated login/authentication failures (including Google sign-in errors and 'Oops' pages).
Cannot view or access upcoming reservations or booking details; past bookings may appear but current bookings are missing.
Payment issues: inability to pay for reservations and Google Pay integration is broken or untested.
App instability: freezing on launch, not loading on some devices (e.g., S24+), or failing to install.
Missing/poorly implemented features and UX: amenities access, room service, and general navigation feel outdated or unreliable, with little to no app support.

Recent reviews

nothing works, no longer opens or loads up.

Sh*****, 2026-05-09

can't access hotel info.

ei*****, 2026-05-09

useless app. says nothing about the hotels or anything. should have restaurant menus, maps and locations of everything and entertainment schedules. barcelo is way behind the times. get someone to program a completely new app