iiNet Support

Name: iiNet Support
Rating: 2 (728 reviews)
Author: iiNet

By: iiNet

Check your monthly usage for broadband, mobile, mobile broadband, and more.

Features & Capabilities

The iiNet Support Chrome extension offers a convenient, secure way to manage all your iiNet services directly from your browser. Easily check your monthly usage for broadband, mobile, and mobile broadband. Change plans or top up your mobile balance without hassle. Organize moving your broadband service to a new address or add additional mobile or broadband services seamlessly. Access past invoices and update your password, contact information, and payment details with multi-factor authentication ensuring your account's security. Simplify your iiNet account management by downloading the iiNet Support extension today.

User Growth & Download Statistics

App Privacy & Security

By:

iiNet

Downloads:

125,740 285

Rating:

2.00

(728)

Version:

1.4.15 Last updated: 2025-11-24

Version code:

10415

Creation date:

2014-07-01

Publisher country:

Permissions:

android.permission.INTERNET Low risk
au.net.iinet.support.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION

Size:

22.25MB

Email:

mo*****@staff.iinet.net.au

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-05

Compare stats and ranking:

Ranking

# 192,949 ▼ 164

Other platforms

iiNet Support (v1.5.2)

1.30

(302)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

iiNet

Google Play Store

https://play.google.com/store/apps/details?id=au.net.iinet.support

Email:

mo*****@staff.iinet.net.au

Website:

http://www.iinet.net.au/

User Reviews

The iiNet Support Android app suffers from severe usability problems including repeated login failures, frequent crashes showing blank screens after login, and a lack of biometric authentication. Multiple reviewers report frustrating experiences with password issues and find the app acting mainly as a web browser without useful added features. This results in a poor user experience, causing some to prefer the website or consider switching providers despite good internet service. The developers need to address these critical bugs and improve functionality to meet user expectations.

Pros

Cons

The app frequently fails to login users with errors such as 'unexpected server response' or 'password incorrect', causing frustration.
The app often crashes or gets stuck on blank white pages after login, rendering it unusable for many users.
There is no support for biometric authentication like fingerprint or face ID, leading to repeated password resets and poor user experience.
The app lacks functionality beyond being a web browser wrapper; for example, it does not provide quick access to bills or usage data efficiently.
Users experience persistent login issues despite correct credentials, with some having better success using the website than the app.

Recent reviews

Terrible design, keeps redirecting to http site then I need to login again and again. Can't even figure out how to change plans.

Jo*****, 2024-12-16

No fingerprint autho option. Every single time I try to sign in, I end up having to call and reset my password, which will work that day, but if I sign in another day, it won't work. Horrible app.