Express Plus Child Support

Name: Express Plus Child Support
Rating: 3 (1012 reviews)
Author: Services Australia

By: Services Australia

Services Australia Child Support mobile app

Features & Capabilities

Express Plus Child Support is a Services Australia mobile app that helps you manage your Child Support information on the go. After linking your myGov account to your Child Support online account, you can sign in with myGov and a PIN to access key details such as payment due dates, amounts you owe or will receive, and your payment history.

Key capabilities include updating personal and bank details, adjusting care arrangements, uploading documents, and updating income estimates (including for a previous financial year) to keep your records accurate.

User Growth & Download Statistics

App Payments Privacy & Security

By:

Services Australia

Downloads:

380,155 486

Rating:

3.00

(1,012) 3 new ratings

Version:

3.3.1 Last updated: 2026-02-22

Version code:

3030100

Creation date:

2015-08-31

Publisher country:

Permissions:

android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk
android.permission.WAKE_LOCK Low risk
com.google.android.c2dm.permission.RECEIVE Low risk
android.permission.ACCESS_NETWORK_STATE Safe
android.permission.VIBRATE Safe
au.gov.dhs.childsupport.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION

Size:

9.50MB

Email:

ch*****@servicesaustralia.gov.au

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-11

Compare stats and ranking:

Ranking

# 111,620 ▲ 1,078

Other platforms

Express Plus Child Support (v3.3.1)

1.00

(1)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Services Australia

Google Play Store

https://play.google.com/store/apps/details?id=au.gov.dhs.childsupport

Email:

ch*****@servicesaustralia.gov.au

Website:

https://www.servicesaustralia.gov.au/

User Reviews

Users praise the app's user-friendly design and all-in-one information access when it functions well. However, the app suffers from persistent technical problems, chiefly login failures and prolonged 'service unavailable' errors that have rendered it unusable for months for many users. There is a notable lack of timely updates and maintenance, leading to frustration. Notifications fail to alert users to new communication, and customer support responses are often perceived as inadequate. The app's reliability and responsiveness require urgent improvement to restore trust and functionality.

Pros

When working, the app is user-friendly and provides all necessary information in one place.
The app allows users to upload required documents efficiently.
The app is a preferred alternative over the myGov website for many users when it functions properly.

Cons

Frequent login issues, often resulting in the app hanging on a loading screen or showing 'service temporarily unavailable' messages.
Lack of updates and maintenance, with reports indicating no updates for extended periods (over a year).
The app fails to send notifications when new letters or statements are available, forcing users to manually check the app.
Despite multiple uninstall and reinstall attempts, many users cannot access the app for months.
Poor customer service around app issues, with complaints not being adequately addressed or followed up.

Recent reviews

Needs the old password to login to myGov, whilst every other dept encourages moving to more secure login options, meaning this app can no longer login. This app is proof tax payer money is still hard at work.