MyTranslink

Name: MyTranslink
Rating: 3.5 (3724 reviews)
Author: Department of Transport and Main Roads Queensland

By: Department of Transport and Main Roads Queensland App

MyTranslink gives you the most relevant bus, train, ferry and tram information.

This app was removed from Google Play Store on 2025-08-24

Overview

Removed

Downloads

1,098,236

Data as of 2025-08-24

Rating:

3.50

(3,724)

Version:

3.7.14765

Last updated: 2025-02-18

Features & Capabilities

MyTranslink is the official Queensland travel companion app designed for travellers and commuters using public transport. It offers real-time information for buses, trains, ferries, and trams, ensuring you can plan your journey efficiently and stay updated throughout your trip.

Key features include easy access to nearby stops from the home screen, real-time departure times, updated timetables with service frequency, and real-time trip announcing with stop alerts. Users can personalize their experience by saving favourite stops to receive travel updates and notifications when approaching their destination. The app supports both light and dark themes for user preference and enhances travel convenience with timely alerts and intuitive navigation. For more details, visit translink.com.au/myTranslink.

Note: Using GPS continuously may impact battery life and data usage.

User Growth & Download Statistics

App

By:

Department of Transport and Main Roads Queensland

Downloads:

1,098,236

Rating:

3.50

(3,724)

Version:

3.7.14765 Last updated: 2025-02-18

Version code:

2023114765

Creation date:

2019-01-09

Permissions:

android.permission.ACCESS_BACKGROUND_LOCATION Very high risk
android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.GET_ACCOUNTS Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.ACCESS_MOCK_LOCATION Moderate risk
android.permission.GET_TASKS Moderate risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.FOREGROUND_SERVICE Low risk

Size:

80.11MB

Email:

my*****@translink.com.au

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2025-08-24

Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Department of Transport and Main Roads Queensland

Google Play Store

https://play.google.com/store/apps/details?id=au.com.translink.mytranslink

Email:

my*****@translink.com.au

Website:

http://translink.com.au

User Reviews

The MyTranslink app has significant issues with stability, performance, and accuracy of transit information, frustrating users who rely on it for daily travel. While it does provide bus tracking and timetable details, delays, crashes, and confusing journey planning diminish its utility. Users also criticize the lack of important ticketing features and poor notification systems. The app's UI is seen as unintuitive and slow, which combined with inaccurate data, leads to missed appointments and general dissatisfaction. Some users note the transit service itself is fine, but the app fails as a reliable mobility tool.

Pros

Real-time bus tracking works most of the time and is relied upon by users.
The timetable and journey planner used to be useful and accurate in earlier versions.
The physical transit conditions like clear LED displays, air conditioning, and seating are appreciated, indirectly reflecting positively on the app's information.
The app's interface provides basic transit information such as bus and train times.

Cons

App is frequently slow, freezes, crashes, and fails to load journey plans or timetables.
Real-time information is often inaccurate or outdated, leading to missed appointments and transport.
User interface and usability are poor - unintuitive navigation, excessive loading times, inability to save favorites, and loss of journey progress.
Ticketing functionality is inconvenient or missing features such as in-app card balance checking and topping up.
Notifications for service updates are unreliable, delayed, or non-functional, and the journey planner often suggests suboptimal or confusing routes.

Recent reviews

I have good experience every time about all information which I had needed. Clear led display and sounds was very helpful. And light, air con and seat was also good. But In some of the train had low (small)sounds so it was difficult to find station But not in every train. However it was very helpful and the fare is very satisfied etc. The time table was also accurate accordind to it's schedule .

Ga*****, 2025-01-05

Hot garbage. They tell you on the phone not to use Google Maps but their app is totally useless. Doesnt save favourite stops or locations. Hangs and sometimes crashes when trying to plan a journey. Literally useless.