SpringFire

SpringFire is the workforce mobile app for service-based businesses across Australia — including disability support, aged care, allied health, cleaning, security, hospitality, and any organisation whose people work shifts at member or worksite locations.

SpringFire is provided to you by your service Provider. Your account is created and managed by your Provider organisation; SpringFire is not available for public sign-up. If your organisation hasn't invited you to SpringFire, you will not be able to sign in.


WHAT YOU CAN DO

Shifts and rosters
• View your assigned and available shifts at a glance
• Claim open shifts and release ones you can no longer work
• See the full roster — who's on, what's scheduled, what's cancelled

Geofenced clock-in
• Start and end shifts directly from the app
• Location validation confirms you're on-site at clock-in and clock-out
• Timesheet records sync automatically to your Provider

Member check-in (for member accounts)
• Check in and out at services configured by your Provider
• Optional location validation confirms presence at the worksite
• Bookings and availability widgets

Real-time notifications
• Push notifications for shift assignments, cancellations, and schedule changes
• High-priority alerts (urgent cancellations, missed clock-ins) surface even when the app is closed
• Granular controls in Settings — enable only the categories you want

Account control
• Manage your profile and contact details
• Review your consent history (privacy policy versions accepted, marketing opt-ins)
• Request data access, correction, or deletion through the platform


BUILT FOR AUSTRALIA

SpringFire is operated by an Australian company. Your data is stored in Australia — Microsoft Azure SQL (Sydney) and AWS S3 (ap-southeast-2). We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Authentication is protected on your device by Android Keystore. We display no ads. We do not sell or rent your data.


LOCATION AND PRIVACY

At clock-in and check-in events, the app captures precise location coordinates to validate proximity to your configured shift or service location (geofence). For staff timesheets, coordinates are reverse-geocoded by Google Maps Platform into a human-readable street address that is recorded on the timesheet. For member check-ins, raw coordinates are stored on the check-in record for service-delivery compliance.

Location is foreground-only — the app does not collect location in the background.

Full Privacy Policy: https://springfire.com.au/Privacy


ACCOUNT DELETION

You may request deletion of your SpringFire account and associated data at any time. Steps, what is deleted, what is retained for legal reasons, and timelines: https://springfire.com.au/AccountDeletion

ABOUT SPRINGFIRE

Learn more about SpringFire as a workforce platform for your business at https://springfire.com.au — or contact your service Provider for an invitation.