Reviews of CommSec

By: CommSec App

List of user reviews and ratings for CommSec

Total ratings

3.44 (Rating count: 3,127)

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Review summary

Users like the app for its intuitive, feature-rich design and easy access to information, with some long-time users calling it reliable. However, multiple reviews flag persistent problems: Android widgets not refreshing, update-induced trading usability issues, perceived expensive fees and currency conversions, biometric login failures, and slow login/support experiences. Some cite data accuracy or international integration concerns. Overall, design and functionality are strong, but reliability and UX issues after updates drive a mixed overall sentiment.

Pros

Intuitive, feature-rich interface that is well-designed and not overwhelming.
Information is compiled in one place and easy to access.
Long-time users describe the app as reliable with few complaints.

Cons

Android widget often fails to refresh/update (watchlists).
Updates and UI changes disrupt trading workflows (order entry, locale-based price input).
High fees / currency conversion can erode profits.
Biometric login is frequently disabled or unreliable; password fallback often required.
Login problems and long support wait times.

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User Reviews

Recent rating average: 1.40

All time rating average: 3.44

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50% (59)

Date	Author	Comment
2026-06-19	Ry*****	high fees, poor service, long delays, low security
high fees, poor service, long delays, low security
2026-06-16	Ch*****	Can't even login on an Android phone. The keyboard bottom sheet keep popping up and down. Imagining invest your money via an app/broker like this lol
Can't even login on an Android phone. The keyboard bottom sheet keep popping up and down. Imagining invest your money via an app/broker like this lol
2026-05-26	Ja*****	Why does this app need access to all my keystrokes. Uninstall and find another broker.
Why does this app need access to all my keystrokes. Uninstall and find another broker.
2026-05-21	Mi*****	That fact that Commbank are now forcing you to allow them to monitor everything you do on your phone, even you key strokes, for "security reasons", is an absolute joke. I've uninstalled this malware
That fact that Commbank are now forcing you to allow them to monitor everything you do on your phone, even you key strokes, for "security reasons", is an absolute joke. I've uninstalled this malware
2026-05-09	Tr*****	In a world where technology is growing, it would be better, if the widget would show the main page rather than the one, thats been put on the watchlist.
In a world where technology is growing, it would be better, if the widget would show the main page rather than the one, thats been put on the watchlist.
2026-05-07	Ma*****	What a disgusting update, forcing acceptance of Commbank visibility of all your other apps, feeding data in to their AI and sharing it with third parties and if you don't agree you can't access your account ever again. Really awful people signed off on this one.
What a disgusting update, forcing acceptance of Commbank visibility of all your other apps, feeding data in to their AI and sharing it with third parties and if you don't agree you can't access your account ever again. Really awful people signed off on this one.
2026-04-21	Mi*****	Have to completely reinstall the app after the last couple of updates. Useless...
Have to completely reinstall the app after the last couple of updates. Useless...
2026-04-15	Ad*****	login error address not found.
login error address not found.
2026-04-14	ni*****	with every update, the app goes more and more backwards.
with every update, the app goes more and more backwards.
2026-04-08	B *****	Graphs don't work after recent update. Used to use them every day. so frustrating that a major bank's app endlessly has problems.
Graphs don't work after recent update. Used to use them every day. so frustrating that a major bank's app endlessly has problems.