Coles Mobile Wallet

Name: Coles Mobile Wallet
Rating: 2.8 (3537 reviews)
Author: Coles Financial Services

By: Coles Financial Services

The smart way to manage your account that’s quick, secure and simple to use.

This app was removed from Google Play Store on 2025-09-06

Features & Capabilities

The Coles Mobile Wallet offers a smart, secure, and simple way to manage your Coles credit card or personal loan account 24/7. Access your account balance, available credit, transaction history, and statements securely via biometric ID or a 4-digit code. The app also integrates Flybuys points and offers, allowing you to activate rewards and view your points balance seamlessly. Additional features include bill payments, direct debits, push notifications, and management of cash and statement instalment plans.

Exclusively designed for Coles Credit Card and Personal Loan customers, the app requires Android 11 or higher for optimal security. Coles Mobile Wallet, backed by National Australia Bank and Coles Supermarkets, ensures your financial management is quick, secure, and effortless wherever you are.

User Growth & Download Statistics

App Payments Privacy & Security

By:

Coles Financial Services

Downloads:

222,268

Rating:

2.80

(3,537)

Version:

2.5.7 Last updated: 2025-08-11

Version code:

2029

Creation date:

2014-07-16

Permissions:

android.permission.READ_PHONE_STATE Very high risk
android.permission.BLUETOOTH Moderate risk
android.permission.ACCESS_WIFI_STATE Low risk
android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk
android.permission.USE_FINGERPRINT Low risk
android.permission.WAKE_LOCK Low risk
com.google.android.c2dm.permission.RECEIVE Low risk
android.permission.ACCESS_NETWORK_STATE Safe

Size:

40.24MB

Email:

cf*****@coles.com.au

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2025-09-06

Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Coles Financial Services

Google Play Store

https://play.google.com/store/apps/details?id=au.com.colesfinancialservices.mobile

Email:

cf*****@coles.com.au

Website:

https://financialservices.coles.com.au/credit-cards

User Reviews

Users consistently report major functional problems with the Coles Mobile Wallet app, including frequent server connection errors, crashes, and inability to access key features like transaction history and support. Though it can allow basic financial operations when working, the app is hampered by poor reliability and inadequate customer support. Several updates have introduced new issues, causing frustration and leading some users to cancel their Coles cards. Problems with push notifications and broken links further degrade the user experience.

Pros

The app allows users to perform basic financial functions when it works.
Installation and registration process can work smoothly after reinstalling for some users.
Provides access to account details and transaction history when functional.

Cons

Frequent server connection issues causing inability to log in or access features.
The app crashes or fails to open for extended periods after updates.
Poor customer support with delayed or no resolution to reported problems.
Bugs and glitches in navigation, including contact page and feature links not working properly.
Issues with push notifications not activating or inconsistently working after reinstalling.

Recent reviews

To make a bpay payment, I have to enter my pin slowly 3 times to make it go through. Sometimes it works, sometimes not. Have also just noticed that the app is not showing multiple transactions whereas logging in on website does. Also search doesn't show results for transactions past the current ones on the screen and have to scroll down to include past months in search. Losing all trust in app now.

Am*****, 2025-01-26

It's been over 2 months that this app is not working. Keeps saying unable to connect to server. No amount of uninstalling and reinstalling has helped. As soon as you type your username and password, it says unable to connect to server. I would have thought 2 months would be enough to fix this but still nothing.