Total ratings
2.75 (Rating count: 3,578)
Review summary
Pros
- The app is easy to navigate and provides basic account and usage information.
- The mobile plans offered by ALDImobile provide good value for money, appealing to budget-conscious users.
- Data rollover feature is appreciated by users, allowing unused data to carry over month to month.
- The network coverage is generally good and comparable to larger telcos.
- Recent updates have improved app stability and login functionality for some users.
Cons
- The app frequently crashes or fails to open, particularly after updates, causing significant frustration.
- Users experience repeated login issues such as password rejection and slow or failed loading screens.
- The user interface, especially after recent redesigns, is criticized for confusing layouts, poor font choices, and small text making it hard to read.
- Recharging is problematic: the app requires WiFi access to top up credit when out of data, which can be inconvenient.
- Customer service is perceived as unresponsive or difficult to contact when issues arise.
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User Reviews
Recent rating average: 1.80
All time rating average: 2.75
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3 star
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1 star
| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-28 | Can't send messages ...then message app sends multiple messages to the person your trying to message....when sending a message the little wheel in the message shows its sending then day failed couldn't send ? Aldi Please help ? I have turned off the phone and updated apps that need it but still no good. I have a Samsung S23 ultra. | ||
| Can't send messages ...then message app sends multiple messages to the person your trying to message....when sending a message the little wheel in the message shows its sending then day failed couldn't send ? Aldi Please help ? I have turned off the phone and updated apps that need it but still no good. I have a Samsung S23 ultra. | |||
| 2025-01-20 | Great app, but wish it had the option to stop data from the family plan, rather then logging in again through the web site | ||
| Great app, but wish it had the option to stop data from the family plan, rather then logging in again through the web site | |||
| 2025-01-17 | App keeps crashing. Won't open. Closes as fast as it tried to open. Have uninstaller and reinstalled with no luck. Using S23ultra Android 14. | ||
| App keeps crashing. Won't open. Closes as fast as it tried to open. Have uninstaller and reinstalled with no luck. Using S23ultra Android 14. | |||
| 2025-01-15 | does not show much, the toolbar at the bottom is hidden under the navigation buttons, and it's pixel6, not some weird phone | ||
| does not show much, the toolbar at the bottom is hidden under the navigation buttons, and it's pixel6, not some weird phone | |||
| 2025-01-07 | The app has been fine with me but starting last December the app refuses to open and simply crashes every time. I've tried uninstalling and reinstalling, looking for updates and praying to God for divine intervention and none of those things has worked so far. Resorting to using the aldi mobile website and that won't register my orders, so if I find out in a few days that I've been charged 5 times for trying to make 1 mobile data purchase I'm going to storm my local aldi. "ALDI. Different." | ||
| The app has been fine with me but starting last December the app refuses to open and simply crashes every time. I've tried uninstalling and reinstalling, looking for updates and praying to God for divine intervention and none of those things has worked so far. Resorting to using the aldi mobile website and that won't register my orders, so if I find out in a few days that I've been charged 5 times for trying to make 1 mobile data purchase I'm going to storm my local aldi. "ALDI. Different." | |||
| 2025-01-07 | Never accepts password but password works fine on PC. What customer service ever. Telstra or ALDI? What's better between two evils? | ||
| Never accepts password but password works fine on PC. What customer service ever. Telstra or ALDI? What's better between two evils? | |||
| 2025-01-02 | I can't get any sense out of it It won't accept my password.will not send anything to my email. I'm trying to pay yearly fee | ||
| I can't get any sense out of it It won't accept my password.will not send anything to my email. I'm trying to pay yearly fee | |||
| 2024-12-26 | Useless app crashes 100% of the time. I updated and tried everything to fix it ... nope Emailed for support but not a chance of getting any damn answers | ||
| Useless app crashes 100% of the time. I updated and tried everything to fix it ... nope Emailed for support but not a chance of getting any damn answers | |||
| 2024-11-20 | App doesn't work, just crashes every time. Has been like this for a while now and there has been no effort to fix it. If you run out of credit then you also need to be connected to wifi to even recharge which seems a little strange to not make their own app free to use, although seeing it hasn't worked for months makes it a non issue | ||
| App doesn't work, just crashes every time. Has been like this for a while now and there has been no effort to fix it. If you run out of credit then you also need to be connected to wifi to even recharge which seems a little strange to not make their own app free to use, although seeing it hasn't worked for months makes it a non issue | |||
| 2024-11-13 | Been using this app for several years now. With each update it took longer and longer to login. But yesterday's update has now pretty much made it impossible to login at all. The app freezes at the "Loading your account" screen. Been like this since yesterday and not a peep from Aldimobile or the developers. Why do these big corporations stinge out on developing good apps? Very disappointing. UPDATE: Phone needed a restart and seems to login now, but still slow so changed back to 3 stars | ||
| Been using this app for several years now. With each update it took longer and longer to login. But yesterday's update has now pretty much made it impossible to login at all. The app freezes at the "Loading your account" screen. Been like this since yesterday and not a peep from Aldimobile or the developers. Why do these big corporations stinge out on developing good apps? Very disappointing. UPDATE: Phone needed a restart and seems to login now, but still slow so changed back to 3 stars | |||
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