Reviews of Airtasker

By: Airtasker App

List of user reviews and ratings for Airtasker

Total ratings

4.36 (Rating count: 46,246)

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Review summary

Overall, Airtasker is praised for being easy to use and for reliably connecting people with tasks, with many users noting good service and opportunities to earn income. However, recurring complaints focus on high fees and cancellations, plus significant app usability issues such as glitches, broken filters, and login problems that hamper the experience.

Pros

Easy to use / seamless app experience
Reliable service with on-time delivery and quality work
Effective platform for connecting clients with workers and finding tasks; supports flexible work
Positive onboarding for first-time users
Helpful for earning extra income as a worker

Cons

High commissions/fees, including significant processing fees
Cancellation charges/penalties (e.g., fees for canceling a job)
Frequent app glitches and broken features (including broken filters and navigation)
Password reset/account access issues (emails not arriving)
Filters (location/remote) often don't work as advertised, leading to irrelevant results

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User Reviews

Recent rating average: 4.80

All time rating average: 4.36

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20% (118)

Date	Author	Comment
2026-08-18	C *****	Works well but Airtasker takes a huge fee from both parties - it was an extra $30 on a $150 task from the requester, plus additional fee taken from the tasker. Pretty ridiculous for a simple app.
Works well but Airtasker takes a huge fee from both parties - it was an extra $30 on a $150 task from the requester, plus additional fee taken from the tasker. Pretty ridiculous for a simple app.
2026-08-15	Va*****	friendly and pleasant to deal with lovely young couple very switched on
friendly and pleasant to deal with lovely young couple very switched on
2026-08-15	Pa*****	Great guy, hard worker delivery quality service to a high standard.
Great guy, hard worker delivery quality service to a high standard.
2026-08-15	wa*****	very good and most reasonable company to deal with.
very good and most reasonable company to deal with.
2026-08-15	St*****	you want it done here is the place to get it done 💯
you want it done here is the place to get it done 💯
2026-08-14	Ju*****	Terrific service. Prompt replies. Easy payment system. Very happy with the tradie that responded. Thanks airtasker!
Terrific service. Prompt replies. Easy payment system. Very happy with the tradie that responded. Thanks airtasker!
2026-08-14	ja*****	great work, lovely lady
great work, lovely lady
2026-08-13	He*****	pasquale is the real deal!
pasquale is the real deal!
2026-08-13	Ka*****	had a really good experience so far
had a really good experience so far
2026-08-13	Ju*****	Airtasker is great and always has someone to do the tasks I require. Thank you
Airtasker is great and always has someone to do the tasks I require. Thank you