Leads - Customer Messaging CRM

Supercharge your sales and customer support with Leads, the dedicated mobile companion for your Alltechzone business messaging CRM.

Stay connected with your prospects, respond instantly to inbound customer enquiries, and close deals faster, all from the palm of your hand.

KEY FEATURES:

💬 UNIFIED CUSTOMER INBOX
• View all incoming customer messages and chats in real time.
• Send and receive instant replies, text messages, and quick responses.
• Filter chats by status, unread messages, or lead pipeline stage.
• Filter by "Awaiting Reply" to never miss an active prospect.

🎯 LEAD & PIPELINE MANAGEMENT
• Easily categorise contacts across sales stages (New Lead, In Progress, Qualified, Closed).
• Update lead stages directly from within the chat header or contact card.
• Keep your sales pipeline synchronised across your entire team in real time.

👥 CONTACT DIRECTORY & CRM
• Access your complete customer directory with instant search.
• View contact details, phone numbers, lead status, and assigned tags.
• One-tap phone call, direct message, or email from the contact card.
• Custom tags and course/service interest mapping.

🔔 REAL-TIME PUSH NOTIFICATIONS
• Get instant background alerts the moment a lead sends a message.
• 5 customisable notification sound tones with instant audio preview.
• Per-device notification controls: mute, custom tones, vibration, and haptic feedback.
• Tap any notification to jump directly into the active conversation thread.

🛡️ ENTERPRISE-GRADE SECURITY & MULTI-TENANCY
• Strict tenant data isolation with PostgreSQL Row-Level Security (RLS).
• Cloud API credentials and customer secrets remain safely secured on the backend.
• Encrypted data transmission (TLS/HTTPS) across all network requests.
• Role-based team member permissions (Owner, Admin, Agent, Viewer).

⚡ DESIGNED FOR PRODUCTIVITY
• Fast, responsive native mobile interface.
• Dark mode and light mode with automatic system theme switching.
• Real-time agent online/offline presence tracking.

WHO IS THIS FOR?
Leads is built for sales agents, customer support teams, business owners, and marketing professionals who rely on direct customer messaging to communicate with clients and close deals on the go.

Note: This mobile app requires an active business account provided by your administrator. Powered by Alltechzone.