Reviews of CoolApp Cambodia

By: COOLAPP CO.,LTD. App

List of user reviews and ratings for CoolApp Cambodia

Total ratings

3.72 (Rating count: 1,284)

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Review summary

CoolApp Messenger is appreciated as a Khmer-developed, secure messaging app with clear calls and quick installation. However, users report frequent bugs, app crashes, persistent faulty update notifications, and missing essential features like chat translation and group calls. Account management is also problematic. While users are proud of the app's local origins and find it useful, they desire significant improvements in stability, feature set, and update functionality.

Pros

The app is recognized as a proud creation by Cambodian (Khmer) developers, which users appreciate.
It offers a safer and more secure communication platform compared to WhatsApp.
The app supports clear and sharp call quality.
It installs quickly and functions well for conversations and work-related use.
Users find the app useful and have positive experiences overall despite some bugs.

Cons

Frequent bugs, crashes, and errors make the app unreliable.
Notifications persistently alert about updates, but update links are broken or no updates exist in the store.
The app lacks important features such as chat language translation, group call functions, chat folders, and an adequate sticker selection.
Account creation is difficult, and users have trouble deleting their accounts due to app errors or misleading network error messages.
The app's interface and functionality feel incomplete or copied without proper modification or credit, leading to disappointment.

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User Reviews

Recent rating average: 3.20

All time rating average: 3.72

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28% (27)

Date	Author	Comment
2026-07-19	PH*****	it's very bad app, when turn on camera for take the video to send in chat it's can't take the video, can only take photo. have many bug, many issues on this app, bro why you don't check, test, and improve the quality. Do you have team for check? for test? Do you have qa? why this app it's so bad? I never see app like this before 😁 👎👎👎
it's very bad app, when turn on camera for take the video to send in chat it's can't take the video, can only take photo. have many bug, many issues on this app, bro why you don't check, test, and improve the quality. Do you have team for check? for test? Do you have qa? why this app it's so bad? I never see app like this before 😁 👎👎👎
2026-07-05	ma*****	good 👍
good 👍
2026-06-29	St*****	none
none
2026-06-17	RI*****	Good App
Good App
2026-06-16	Ke*****	My uncle lost his account information after the updates. How can you fix it ?
My uncle lost his account information after the updates. How can you fix it ?
2026-06-06	De*****	I rate coolapp very good when I used it with speed and accuracy also privacy is a plus thank you Cool App.
I rate coolapp very good when I used it with speed and accuracy also privacy is a plus thank you Cool App.
2026-06-01	O *****	ល្អប្រើណាស់
ល្អប្រើណាស់
2026-05-29	Ve*****	In my adriod device when login it show 'Unable to connect to service'; whatcause this problem even my internet is stable.
In my adriod device when login it show 'Unable to connect to service'; whatcause this problem even my internet is stable.
2026-05-26	Ne*****	ហេតុ បានប្រើប្រាស់លែងកើតហើយ
ហេតុ បានប្រើប្រាស់លែងកើតហើយ
2026-05-25	Ru*****	message not going through
message not going through