Vecinda

Vecinda is the app that connects tenants and owners with the management or real estate agency of their building or gated community. Complaints, maintenance fees, announcements, documents, and emergencies: all in one place, organized and tracked.

TAKE BUILDING MANAGEMENT OFF YOUR WHATSAPP

Just as companies stopped coordinating work via WhatsApp and moved to tools like Slack, your relationship with your management deserves its own space. Why?

• Separate your personal life from building matters. Your WhatsApp is for your family and friends; complaints, maintenance fees, and announcements live in Vecinda.

• Nothing gets lost among hundreds of messages. Every complaint and announcement has its place, its status, and its history.

• You talk to the right person, when you need to. No more chaotic groups of 200 neighbors or messages at all hours.

• You have real traceability: you know what you requested, when, and what the outcome was.

📌 EVERYTHING YOU CAN DO

Tracked Claims
Create a claim (plumbing, electricity, dampness, elevator, noise, and more), add photos, mark the urgency, and track its status until it's resolved. No more asking, "What's the status?"

Clear Communication with Management
Receive communications from your building management tailored to your building, neighborhood, or unit. Get notifications about water outages, scheduled maintenance, due dates, and other updates—all without the hassle.

Open and Clear Maintenance Fees
Check your maintenance fee statement and understand exactly how it's being spent, simply and transparently.

Documents Always at Hand
Regulations, meeting minutes, announcements, and receipts shared by your management are available whenever you need them.

AI-Powered Assistant
Ask it in natural language: "Do I have any outstanding maintenance fees?", "What does the pet policy say?", "What's the status of my claim?" The assistant responds with your building's information and, if it doesn't have it, directs you to your building management. Available to everyone, at no extra cost.

Emergency button (where there is a security guard)
In buildings and neighborhoods with a security guard or doorman, report an emergency with a single action. Quick and direct.

Surveys and polls
Participate in your community's decisions simply and anonymously.

🔒 DESIGNED FOR YOUR PRIVACY

Security is a priority. Each user only sees information about their own properties, and each real estate agency's data is isolated from the rest. Your personal information is protected and never mixed with that of other buildings.

👋 HOW DO I GET STARTED?

Register with your email or Google account, choose your building or neighborhood, and wait for your management's approval. That's it: you now have all your property information in one place.

Does your management not yet use Vecinda? Tell them about the app so they can join.

Neighborhood. Fewer messy messages, more peace and quiet.