Reviews of Zeely: AI Marketing Platform

By: Zeely, Inc. App

List of user reviews and ratings for Zeely: AI Marketing Platform

Total ratings

4.31 (Rating count: 7,783)

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Review summary

Reviews for Zeely on Android are mixed. Some users praise its user-friendly interface and note early positive impressions, even calling the platform professional. However, many report harmful billing practices (credit loss, unexpected charges, cancellation hurdles), frequent technical failures (videos not created, branding not captured, glitches), and distrustful perceptions (scam-like sentiments). Support quality is often criticized, and there are frustrations with using own media and branding. Overall, reliability and trust are recurring concerns despite occasional positive feedback.

Pros

User-friendly interface that some reviewers find easy to use
Positive early feedback with mentions of 'so far so good' and initial satisfaction
Described by some users as a professional platform

Cons

Billing and cancellation problems, including loss of credits after non-renewal, unexpected charges, and difficulty canceling
Frequent technical issues: videos not created, branding not captured, glitches and premature launches
Perceived lack of trust with complaints of scams or deceptive practices
Poor or slow support with insufficient product knowledge
Branding and media input limitations, including difficulty using own images and confusion over reference images

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User Reviews

Recent rating average: 2.40

All time rating average: 4.31

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45% (225)

Date	Author	Comment
2026-08-25	Ge*****	fast
fast
2026-08-24	Ta*****	deceptive advertising. this app doesn't work on androids it resets and gives errors every time you upload a photo - buyers beware! SCAM
deceptive advertising. this app doesn't work on androids it resets and gives errors every time you upload a photo - buyers beware! SCAM
2026-08-24	Cr*****	I tried the free trial but didn’t manage to properly use the app, and unfortunately I forgot to cancel the subscription. I requested a refund three weeks ago, but I still haven’t received it or any clear resolution. Very disappointing customer support experience.
I tried the free trial but didn’t manage to properly use the app, and unfortunately I forgot to cancel the subscription. I requested a refund three weeks ago, but I still haven’t received it or any clear resolution. Very disappointing customer support experience.
2026-08-24	Jo*****	Great
Great
2026-08-24	Pr*****	struggle to understand, not easy
struggle to understand, not easy
2026-08-22	Ro*****	so far 👍
so far 👍
2026-08-22	Yv*****	how do you get in contact with customer service 🤔
how do you get in contact with customer service 🤔
2026-08-22	Ml*****	Absolutely rubbish what a waste of precious time.
Absolutely rubbish what a waste of precious time.
2026-08-22	Ti*****	Warning do not sign up to this app. Relentless billing for cancelled services. No notification that billing is occurring so they'll take hundreds of dollars from your bank account be you realise and a very poor product overall.
Warning do not sign up to this app. Relentless billing for cancelled services. No notification that billing is occurring so they'll take hundreds of dollars from your bank account be you realise and a very poor product overall.
2026-08-21	Mo*****	very bad they just keep deducting the amount after I have cancelled my Subscription
very bad they just keep deducting the amount after I have cancelled my Subscription