GE Driver

GE CRM App – the smart, digital solution for streamlined process flow management, tailored user roles, and efficient recovery trip handling.

Designed specifically for CRM users within GE Holding Group, the GE CRM App provides a digital and efficient approach to managing workflows, with multiple user roles tailored for specific responsibilities.

Recovery Drivers are one of the key user roles utilizing the app to manage their tasks effectively.

Key Features:

Role-Based Access: Different user roles, including Recovery Drivers, CRM staff, and supervisors, with tailored functionality.
Trip Management for Recovery Drivers: View assigned trips, monthly targets, and achievements.
Real-Time Trip Tracking: Monitor trip progress with live updates shared with the customer.
Customer Acknowledgement: Capture pick-up and drop-off confirmations digitally.
Car Photos at Pick-Up & Drop-Off: Ensure pictures of the vehicle are taken during pick-up and drop-off for transparency and documentation.
Digital Workflow: Streamline vehicle receiving and delivery processes for service centers under GE Holding Group.
Performance Tracking: Track driver performance and targets easily through the app.


Benefits
Improve efficiency of workflow and recovery operations.
Enhance transparency with real-time updates and photographic evidence.
Reduce paperwork with fully digital trip confirmations.
Standardize processes across GE Holding subsidiaries.