Reviews of CoachRx by OPEX Fitness

By: OPEX Management Corporation

List of user reviews and ratings for CoachRx by OPEX Fitness

Total ratings

3.61 (Rating count: 100)

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Review summary

Users appreciate the CoachRx app for its efficient platform and responsive support team. However, the app suffers from frequent crashes, especially during video uploads, and a problematic user interface with recent redesigns causing frustration. Users report issues with workout streak tracking and difficulties in communication features. Despite these challenges, the app shows promise and ongoing improvements.

Pros

Great platform with a wonderful support team, responsive to user feedback.
Saves time and increases efficiency when working with clients.
Clean and easy-to-use platform once familiar with its sections.
App has improved over time with developers addressing certain bugs quickly.
Potential for growth as more features are added.

Cons

App crashes frequently, especially when uploading videos or accessing certain features like goals or messages.
Video and photo upload functionality is problematic and often causes crashes or errors.
User interface and user experience have degraded with recent redesigns, including awkward calendar design and inefficient navigation.
Difficulty maintaining workout streaks and lack of flexibility in workout scheduling recording.
Issues with remembering passwords, dark mode visibility problems, and lack of options to edit or delete coach messages.

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User Reviews

Recent rating average: 3.00

All time rating average: 3.61

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24% (5)

Date	Author	Comment
2024-10-28	Ed*****	Keeps crashing when I click on the goals menu
Keeps crashing when I click on the goals menu
2024-09-25	Si*****	I've been using this app for about a year now with my coach, and for the most part it's been good. That was until today when I could no longer upload videos for my coach without the app crashing. I uninstalled and reinstalled, but it didn't make a difference. I'm using Android (Samsung Galaxy S23) if that helps any for trying to fix the issue.
I've been using this app for about a year now with my coach, and for the most part it's been good. That was until today when I could no longer upload videos for my coach without the app crashing. I uninstalled and reinstalled, but it didn't make a difference. I'm using Android (Samsung Galaxy S23) if that helps any for trying to fix the issue.
2024-07-06	Lo*****	If you postpone your workout to do it on another day, your streak session is returned to zero. I took a rest day when I had a workout and completed the work out on a scheduled rest day. Yet the app records it as a missed workout. Either remove the "Streak" recording or allow people to maintain their streak once the workout is completed Also it does not allow to delete or edit messages tmyou type to your coach.
If you postpone your workout to do it on another day, your streak session is returned to zero. I took a rest day when I had a workout and completed the work out on a scheduled rest day. Yet the app records it as a missed workout. Either remove the "Streak" recording or allow people to maintain their streak once the workout is completed Also it does not allow to delete or edit messages tmyou type to your coach.
2024-06-27	Ry*****	On the client side the app has a terrible UI.
On the client side the app has a terrible UI.
2024-06-20	Am*****	It was a very useful app, but I don't know why I can't upload videos from my gallery. When I try to go in my phone gallery and select a video, the app is crashing and close? My android version is 14
It was a very useful app, but I don't know why I can't upload videos from my gallery. When I try to go in my phone gallery and select a video, the app is crashing and close? My android version is 14
2024-05-02	A *****	Great platform with a WONDERFUL support team! Highly recommend anyone looking to level up their coaching game this is by far one of the easiest and cleanest platforms out there!
Great platform with a WONDERFUL support team! Highly recommend anyone looking to level up their coaching game this is by far one of the easiest and cleanest platforms out there!
2024-04-06	Le*****	The calendar component centered UI design is really awkward. Coach now assigns weekly workouts for me using the weekdays as save slots, which have nothing to do with the actual day on which I do the workout.
The calendar component centered UI design is really awkward. Coach now assigns weekly workouts for me using the weekdays as save slots, which have nothing to do with the actual day on which I do the workout.
2024-03-12	Ti*****	A++ To the development team for fixing a keyboard issue that was making the App almost unusable quickly after reporting. Would like to see an easy way to look at or browse specific exercise history outside of being in a workout.
A++ To the development team for fixing a keyboard issue that was making the App almost unusable quickly after reporting. Would like to see an easy way to look at or browse specific exercise history outside of being in a workout.
2024-02-02	ac*****	Even though it takes a bit of time to get used to being comfortable with its many sections for a new user, this seems a nice app. Could be a little more user friendly (f.e. have a comment box for each specific exercise, as opposed to a general one for the whole workout).
Even though it takes a bit of time to get used to being comfortable with its many sections for a new user, this seems a nice app. Could be a little more user friendly (f.e. have a comment box for each specific exercise, as opposed to a general one for the whole workout).
2024-01-29	Ch*****	This app was pretty solid until the redesign. The new UX is terrible all around. I find it incredibly frustrating to only be able to navigate lifestyle and exercises via the calendar. It seems to make the assumption that you only ever work out on the day the workout was scheduled, and that you'll never need to do it the next day instead. Additionally, having to swipe through each exercise when entering the workout feels much less efficient than the one-page view we had before. This is just bad.
This app was pretty solid until the redesign. The new UX is terrible all around. I find it incredibly frustrating to only be able to navigate lifestyle and exercises via the calendar. It seems to make the assumption that you only ever work out on the day the workout was scheduled, and that you'll never need to do it the next day instead. Additionally, having to swipe through each exercise when entering the workout feels much less efficient than the one-page view we had before. This is just bad.